Customer Service Technician
Resume:
Angela Machicote
** ******** **. ************, ** 12603
***********@*****.***
Nationally Certified Pharmacy Technician
Career Focus Professionally trained Nationally Certified Pharmacy Technician (CPHT) with excellent communication skills demonstrated by 6 years experience in healthcare. Ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.
Qualifications • Customer Services: Quoted prices, retrieve prescription, obtain information, Drive-thru responsibilities, answer phones in a courteous manor, verified in stock medication and communicated accurate waiting time.
• Prescription Order Processing: Enter data in RxConnet system, retrieve drugs and restock, accuracy assembled prescriptions, and Insurance billing
• Inventory Management: Maintain inventory, manage warehouse and outside vendor items, restock inventory, experienced in refilling stocking, and managing the ScriptPro Automated Prescription Dispensing System
• Personal Qualities: Self motivated and can adapt to changes in any work place, prioritize tasks, and multitask as needed, efficient in tasks that require planning, organized, demonstrates patients and remains calm during busy periods, cooperate and communicate with others well.
• Time Management: Manage time needed to complete tasks and goals
Experience Matthews Pharmacy
Ellenville, NY 12428
RPh Supervisor: Raymond Matthews 02/2005-07/2009
Pharmacy Services Associate (PSA)
Customer service, retrieving prescriptions, inventory management, restocking inventory, counting and labeling prescriptions, and Management of the ScriptPro Automated Prescription Dispensing System.
CVS Pharmacy
Jamestown, NY 14701
RPh Supervisor: William Malenga
03/2010-05/2010
Pharmacy Technician Internship
Customer service, inventory management, restocking, inventory, prescription processing,
insurance billing, and managing Patient Care calls.
CVS Pharmacy
Dover Plains, NY 12522
RPh Supervisor: Aldo Virasi
Dutchess County ARC 04/2012-Preasent
1435 Rt. 44
Pleasant Valley, NY 12569
06/2010-03/2012
Nationally Certified Pharmacy Technician(CPHT)
Customer service, inventory specialist, restocking inventory, prescription processing, insurance billing, and managing Patient Care calls.
Education Ellenville Central School, Ellenville NY 12428
Cassadaga Job Corp Academy, Cassadaga NY 14701
General Equivalency Diploma (GED)
Certifications CPHT- Nationally Certified Pharmacy Technician
PSA- Pharmacy Service Associate
First Aid- American Red Cross Certified First Aid
New York State Drivers License
Customer Services Training
Basic Leadership Training
Advanced Leadership Training
Reference Raymond Matthews
Aldo Virasi
Robert Frederick 845-***-****
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