Training Manager

SHERYL TERRELL

**** ***** ***** ****** ****: 678-***-****

Lawrenceville, Georgia 30044 **************@*****.***

TRAINER

Highly motivated professional with 15+ years as a trainer

Successful delivery of courses from basic to technical material

Versatile training large classes as well as tutoring adults and youth

Experienced at developing curriculum and activities based on individual need

Passionate at delivering the best training environment for student diversity

CONSULTING PROJECTS – 1998 TO 2012

Administrator, Red Cross Headquarters, Atlanta, GA 2010 to Present

Perform queries and document incoming disaster problems in Emergency Services

Provide administrative support for Emergency Services Specialists

Trainer/Counselor, Teens Renewed Training Centers, Lilburn, GA 2010 to 2012

Faith-based, all-male work-study program that benefits 11-15 year olds

Develop / implement educational curriculum, programs and activities that ensure student success

Evaluate and survey each student’s interest and participation in various curriculums

Tutor and strengthen students understanding of needed curriculum

Youth Training Director/, Greater Love Christian Church, Lithonia, GA 1987 to 2011

Develop, design and implement summer camps for economically disadvantaged youths

Provide career assessment and training for adults and youths

Create events / activities for youths ranging from pre-teens to young adults across southeast

Track record in organizing and coordinating youth conferences and teen rallies in metro area

Created databases containing sponsors and youths for events and programs

Consultant, TechNet Training Centers, Atlanta, GA 2000 to 2005

Trained students on network installation, security configuration and troubleshooting

Instructed students on managing networks through the use of various hands-on labs

Successfully trained 300+ students as network administrators and earned 90%+ evaluations

Consultant, Reboot Consulting, Alpharetta, GA 1998 to 2003

Provided Microsoft Windows NT/2000 training in administering networks and troubleshooting

Designed and implemented network administration training for 400+ students nationally

Consistently earned instructor evaluation ratings in the 100 percentile

Consultant, K-Star Consulting, Atlanta, GA 2000 to 2002

Installed, configured and upgraded systems to Windows 2000, optimized system performance by using performance monitor

Implemented security monitoring of the network

Consultant, Solid Computer Decisions, Atlanta, GA 2001 to 2002

Developed, implemented and managed training curriculums, technical trainers / training schedules

Delivered “Train the Trainer” courses to certify students as technical trainers with a 98% certification success rate according to Microsoft Certified Trainer standards

SHERYL TERRELL 678-***-**** PAGE 2 OF 2

PROFESSIONAL EXPERIENCE

Senior Trainer, Mercer University / ICTS, Atlanta, GA 1998 to 2001

Successfully delivered Microsoft Windows NT and Windows 2000 MCSE training which resulted in students receiving 90% or better pass rate on their certifications

Developed course materials on TCP/IP, Subnetting, Internet Information Server and Proxy Server

Facilitated training for new instructors on tools and techniques used in delivering technical training

Branch Manager and Consultant, ObjectArts, Atlanta, GA 1997 to 1998

Responsible for virtual training delivery

Forecasted and implemented cutting edge training and technology

Provided NT system administration for Atlanta branch office and managed trainers who delivered MCSE and Distance Learning

Senior Trainer and Consultant, McCall Consulting Group, Atlanta, GA 1996 to1997

Identified and delivered Microsoft technical training solutions

Provided client/server and network solutions to clients in the Southeast

Assessed organizational needs and administered NT network solutions for the company as well as the clients

EDUCATION

M.A. in Counseling, Gateway Restoration Theological Seminary, Forest Park, GA

Microsoft Certified Trainer, McCall Consulting Group, Atlanta, GA

Various Training, Digital Equipment Corporation, Atlanta, GA

Wilson Learning Management Training

Network Management Training

Advanced Troubleshooting Skills

B.B.A. - Accounting, University of Georgia, Athens, GA

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