Desktop support
Resume:
THIRUSENTHILATHIBAN.K
Sowmya Nagar,
Perumbakkam,
Chennai-600100
PRIMARY SKILLS: Windows System Administrator
MSC Information Technology Having total 6+ years of experience in IT Industrial.
KEYSKILLS
Windows 9x/NT/2000/XP/Vista/Windows7/2003/2008server, Lotus Notes8.5 client.
AREA OF SPECIALIZATION
Client/Server Tech., System Administration, PC Maintenance, Lotus notes, Eudora and webmail accounts
ROLES
Windows desktop support
Total Year of Experience: 4+ years
EDUCATIONAL QUALIFICATION
PG Degree : Master of Science in Information Technology (MSIT & Ecom) Manonmanian Sundaranar University, Tirunelveli, TamilNadu
Year of passed: 2002
Percentage : 74.36
UG Degree : Bachelor of Science (Physics), Manonmanian Sundaranar University, Tirunelveli, TamilNadu, India
Year of passed: 2000
Percentage : 72.36
MBA-Finance
Percentage : 54
Year of Passed:2006
EMPLOYMENT
CURRENT EMPLOYER
Tata Consultancy Services, Bangalore as Windows System Administrator from Jan2008 to Till Date (www.tcs.com).
PREVIOUS EMPLOYER : 1
Wipro Infotech, Bangalore as Desktop support from May 2007 to Dec 2007
Working place: Honeywell Technologies, Bangalore
PREVIOUS EMPLOYER : 2
Circutek, Bangalore as Customer Support Engineer from Sept 2005 to May2007
Project Profile
Since January 2008 – Dec2011
Tata Consultancy Services, Bangalore
Title : Infrastructure Services
Period : Jan2008 to Dec 2011
Client Name : Infrastructure Services, TCS-Internal
Role : Team member
Responsibilities : Desktop support(L2 Desktops)
Project : Setting up and maintaining the TCS servers and desktops and its related projects at JAL/Dhara. Handling server security and helping the project for capacity management. Handling ad-hoc requests raised by the project.
Hardware : HP Proliant DL380 G4 servers,Dell Power edge servers,IBM I series servers,Dell Optiplex desktops
Operating System Windows XP/2000/2003/2008 servers.
Current Location: Tata Consultancy Services ,Chennai
Since Jan2012-Till date
Title : Infrastructure Services
Period : Jan2012 to till date
Client Name : Infrastructure Services, TCS-Internal
Role : Team member
Responsibilities : Desktop support(L2 Desktops)
Project : Setting up and maintaining the TCS servers and desktops and its related projects at Digital Zone. Handling server security and helping the project for capacity management. Handling ad-hoc requests raised by the project.
Hardware : HP Proliant DL380 G4 servers,Dell Power edge servers,IBM I series servers,Dell Optiplex desktops
Operating System Windows XP/2000/2003/2008 servers
JOB RESPONSIBILITIES
• Supporting, Monitoring, Troubleshooting & Administrating in windows servers through Zabbix tool
• Maintenance and updation of Internet and Intranet web sites.
• Configuration,trouble shooting in ADS,and Domain controllers
• Configuration of DHCP,DNS and IP reservations in Domain controllers
• Software installation through SCCM
• Up gradation of Windows 7 from Windows XP
• Configuration and maintenance of RAID in Windows 2003 and 2008 server Environment.
• Experience in Disk Quota Management, DES(Disk encryption system)
• Experience in Active Directory and implementing to maintain security.
• Installation and trouble shooting of the above products.
• Monitoring Symantec anti virus console and checkup the anti virus updates.
• Monitoring WSUS servers and patches deployements to all the clients from the server
• Monitoring the compliances through Enterprise Security Manager
• Monitoring the system softwares through SCCM & OCS tools.
• Installation and configuration of WINDOWS 2003/2008 servers
• Security implementation including user rights and authentication, Profiles and Policies management.
• Backup and restoration using Veritas net backup software(Weekly and monthly)
• Statistics and Events Monitoring of servers health status through ZabbixCreating Daily,weekly,Monthly reports(ITIL Reports,Security Metrics reports)Sufficient experience in Group Policy and remote installation
May 2007 to December 2007
Wipro Infotech, Bangalore
Title : Desktop Support
Period : May 2007 - Dec 2007
Client Name : Honeywell
Position : Team member
Responsibilities : Desktops and server Administration
To maintain and support the infrastructure like the Windows desktops,Servers, Workstations, Antivirus Management, Backup etc
Hardware : IBM Think Centre, Dell Power Edge Servers, HP Proliant DL 380 Server, Laptops, Dell Optiplex desktops
Operating System : Windows XP/2000/2003,
JOB RESPONSIBILITIES
• Installation, Administration and Configuration of Windows XP,windows2003 server 2000 servers.
• Installing and Configuring File, Print, SQL server
• Administration of Mc afee deploying the Mc afee anti virus to desktops .Managing anti virus definition updates to clients from server. Daily updates of AV review.
• Configuration of lotus notes and outlook mails in the user profiles
• Using of GHOST image for the new desktop installation
• Microsoft patches updates from the internet
• Backup and restoration through NTbackup
• Installation & configuration of Citrix and Clear case
• Configuration of TCP/IP.
• Sufficient experience in SQL commands
CERTIFICATIONS
1. ITIL-V3 - Completed
Year Of Passed : 2009
2. Windows networking and hardware
Location : Wintech, Tirunelveli, Tamilnadu.
Duration : 6 months
3. Preparing MCSE for Windows 2003 server
Regards,
THIRUSENTHILATHIBAN.K
Contact this candidate