Sonel Reid
Lachine, Quebec
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Objective:
Obtain a position that will enable me to use my strong communication and organizational skills, my ability to work with people and utilize my great Customer Service.
Summary of Qualifications:
Excellent communication and interpersonal skills, outstanding Customer Service, experience in Sales, Retail and Data Entry, basic Computer knowledge (Microsoft Products, Windows-based Applications, Internet Etc.), and fast learner, punctual and flexible.
Core Strengths
Strong organizational skills
Conflict resolution
Listening skills
Excellent communication skills
Fast learner
Strong client relations
Courteous demeanor
Energetic work attitude
Training development
Multi-line phone usage
Telecommunication skills
Credit card processing
Relevant Skills and Experience:
Customer Service
~ Ability to handle multiple assignments in highly pressurized situations.
~ Able to handle customers' complaints, inquiries and requests.
~ Experience in managing stores and handling cash.
Education:
2009- 2010 Shadd Business Center
~ Starting a Business
~ Administration
~ Cosmetology, Stylist
Work History:
2005 2008: Rogers Communication (Customer Service)
2008: 2011: Zellers (Cashier, Display work, Customer Service)