Sales Manager

John R. Burks

***D Flynn Avenue ~ Mountain View, CA 94043

Res. 650-***-**** Email: *********@*****.***

QUALIFICATIONS

Analytical, result-oriented Professional Leader with proven success in streamlining procedures, improving inventory control, and increasing department efficiency through effective business strategies. Technical Proficiency in Microsoft Windows Operating Dystems, Email, Six Sigma, and Web Browsing Programs. Additional course work in APICS, ISO 9000, 9001, 9002, Maxcim, Talon, Oracle, and Intrepid.

PROFESSIONAL EXPERIENCE

SAN JOSE HARLEY DAVIDSON, San Jose, California Nov 2005 - Aug 2007

Inventory Manager

• Established an eBay account to eliminate all Excess and Obsolete materials to reduce carry costs.

• Implementing Time and Motion Methodologies to ultimately increasing customer service levels and revenue while reducing employee head count from 43 to 20.

• Drove objectives that doubled sales the first year and tripled the dealerships revenue the next.

• Improved supplier relations and inventory control by effectively managing procurement activities.

• Increased dealerships efficiency through the design and implementation of a Quality Management System after teaming with departments to establish procedures, flowcharts, metrics, and accountability.

WEST MARINE, Palo Alto, California Nov 2004 - Jul 2006

Inventory Manager

• Reformatted store policies and procedures to take the smallest store in the district with a 6 year running negative dollar deficit to becoming the number one selling store in the district in 3 months.

• Implemented simple sales techniques that enabled store 1 to out sell the Mega stores in Sausalito, Santa Cruz, and Oakland using forgotten techniques.

• Participated in the largest revenue earning sales event in company history using proven alternative sales techniques to push far beyond expected sales goals.

• Created and implemented store process to managed all of the store assets to promote quick sales and inventory accuracy while changing company policy to better manage slow moving products.

BEDFORD AUTO BODY, Mountain View. California Apr 2004 - Nov 2004

Assistant Manager

• Managed five employees in the scheduling and execution of automotive body repair and tool crib responsibilities along with fire department inspection requirements and implementation. .

• Set up a filling system to better manage all customer and insurance account issues to improve the time in completing work orders to the owners and customer’s satisfaction.

• Managed the filling system to easily prepare quarterly information to be presented for tax purposes.

• Tracked advertising dollar expenditures in conjunction with specific target markets to maximize revenue while eliminated nonessential services to reduce operating costs.

John R. Burks ~ Page 2

SILICON GRAPHICS, INC., Mountain View, California Jan 1986 - Oct 1998

Inventory Specialist. ( Feb 1992 -- Oct 1998)

• Managed the inventory cycle count program for the largest warehouse at SGI. Controlled an average

of 130 million dollars of rotating inventory each month including root cause analysis for a Billion dollar company with zero discrepancies reported for 6 years. Yearly inventories were not required.

• Created and implemented procedures, training manuals, and metrics to manage 25 employees to understand Time and Motion Methodologies to drive accuracy ratings far beyond company goals.

• Organized and created manuals to better track department assets, daily records, ECO’S, obsolete inventory, scrap, and ISO procedures that guaranteed ISO certifications in minutes.

• Planned and executed all company acquisitions and all other company relocation requirements in record time through proven Time and Motion Methodologies and Management skills. .

• Time and Motion Methodologies enabled the reorder system to work in a JIT environment that eliminated unnecessary rework line activities that were required due to human error.

• Negotiated with vendors to package shipments in common kit quantities to reduce kitting time,

material handling time, and damage to products due to excessive handling.

Technician Lead. (Jan 1989 – Feb 1992)

• Managed all manufacturing and prototype builds in SGI’s Programmable Chip Center while reducing a

6-month backlog to real time in two weeks using Time and Motion Methodologies. Yearly inventories were not required.

• Created and Supervised all procedures and personnel to provide guidance in the programming of all dip, and surface mount chips in the new chip program manufacturing center.

• Managed all aspects in the programming of Dip and Surface Mount parts in addition to maintaining the integrity of all vendors and in house programming along with service maintenance and requirements.

• Managed all ECOs in real time along with scrap material and prototype requirements.

• Created a video to training outside vendors in the use of data I/O programming equipment for outsourcing while receiving a bonus for the relocation of plant materials and equipment for the Mips computer acquisition and product line builds..

Production Control Lead. (Jan 1987 – Jan 1989)

• Supervised production control expeditor's including training and work assignments while instructing the documentation group through Time and Motion Methodologies to run with zero inventory errors. Yearly inventories were not required.

• Developed and trained employees in other groups about Time and Motion Methodologies to better manage production processes, materials, and documentation tracking.

• Became a space allocation expert working in cubic inches to maximize plant resources along with system cycle count programs and information tracking to chart and report all productivity.

• Updated packaging features to reflect the quality due a $50 thousand dollar price tag per system.

Production Control Expediter. ( Jan 1986 ~ Jan 1987)

• Tracked and monitored miscellaneous departmental material movements in production along with kitting, data entry, and stocking functions while planning and implementing a manual location system to locate inventory in a timely manner.

John R. Burks ~ Page 3

• Designed and reorganized warehouse layout to reduce kitting time by 50% and increased space allocations for new product line.

• Managed plant relocation of materials and equipment due to increased demand for SGI products.

• Supported engineers in prototype builds along with Identifying and managed all scrap transactions.

• Created a system for managing sensitive materials that required special handling.

INFORMATION DESIGN, INC., Mountain View, California Jan 1984 - Jan 1986

Warehouse Supervisor

• Managed shipping and receiving functions including personnel training.

• Created custom packaging to protect microfiche and film shipments to our customers.

• Responsible for cycle counts, inventories record accuracy, and kitting schedules.

• Reorganized stockroom and shipping to optimize space allocations for new product line.

• Involved in production line re-organization to include staging areas for materials and finished goods.

• Worked with the Fire Department to insure fire codes were kept in order.

• Negotiated with vendors to prevent damage to goods in shipment.

• Worked with vendors to package shipments in common kit quantities.

EDUCATION

FOOTHILL COMMUNTITY COLLEGE

Associate of Arts in Social Science ~ Business Administration Emphasis, June 1981

~Coursework includes: Economics, Marketing, Advertising, Statistics, and Accounting.

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