RESUME
Name: Mumtaz Roy
Address: **** ********** **
Durham, NC 27713
E-mail: *********@***.***
Phone: 919-***-****
Qualification: M.A. Psychology
University Of Delhi, India
Certifications: Comp TIA –
A+, Network+, Security+
Experience: November 2010-
Customer Service Representative –
Technical Support
ACS- Xerox ( Apple Call Center)
April, 2007 to August 2010
Senior Reader
Measurement Incorporated
Durham, NC
Assessment of test papers of grade school students of
Fl, Al, Ct, MI and NJ school systems.
October 2005 to March 2007
Customer Service Representative
ACS, Cary, NC
Assisted customers regarding employee benefits from
a call center.
March 2003 to July 2005
Reader
NC State University
Raleigh, NC
Assessment of test papers in Computer Application
and portfolios of Exceptional students.
March 2002 to September 2002
Sales Agent
Midway Airlines
Morrisville, NC
Sale of airline tickets from a call center.
March 1997 to September 2000
Human Resources Executive
Weston Electroniks
New Delhi, India
Recruitment, Appraisals, Administration.