Customer Service Sales

Jeanetta Wilson

My lifes work

Objective

To inspire people in everything that I do, to one day become a very successful person in life and have the ability and knowledge to do all things. I am searching for a job that will give me steady work, pay and the opportunity for advancement

Employment History:

Macayo’s Mexican Kitchen

To serve customers and give them the best customer service to ensure they come back and multiply.

Hostess

Mesa, AZ

September 2008 - October 2009

I was in charge of greeting the customer, seating, answer the phone and take meal orders, taking reservations and handling the wait list on a busy night, also bathroom checks

Iqor

Inbound collections for Verizon wireless

Junior Agent

Tempe, AZ

January 2010 - September 2010

Answering inbound calls giving the customer excellent customer service experience by processing payments, setting payments arrangements and handling customer financial complaints.

Loan Resolution Corporation

Loan Resolution Corporation (LRC) partners with mortgage servicers and institutional investors to provide cutting-edge, scalable solutions for mortgage servicing, with a core-competency in short sales and deed-in-lieu’s.

LRC's reputation for performance and reporting is a result of its belief in truly partnering with its clients to achieve their goals.

LRC provides the following services:

* Home Affordability Foreclosure Alternatives program (HAFA) for Bank of America

Resolution Specialist

Scottsdale,AZ

January 2011 - Present

Enrolling homeowners into the HAFA short sale program and giving another alternative other than Foreclosure. Reviewing documents required for the HAFA program and submitting file to Underwriting.

Education:

Mesa community collage

Dobson and southern

Associates in science

January 2008 - December 2009

I want to be a doctor one day i love helping people

Please contact me via email **************@*******.*** or Cell @ 480-***-**** please leave a message if I am unavailable thank you

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