Design, Build, Augment, Maintain & Backup Data & Voice Infrastructures
Resume:
Mitchell Gladstone
Highland Park, IL 60035
Phone: 312-***-****
E-mail: ********@*********.****
Computer skills
Hardware:
Built and configured servers, workstations and laptops, Configured SonicWall Firewalls, Configured Cisco routers, Set up and configured client/server and peer to peer networks, Maintained network infrastructure (firewalls, hubs, switches, routers, and wireless access point)
Operating Systems:
Microsoft 2008, 2003, 2000 Server, Microsoft Windows Vista, XP, 2000Workstation, SonicWall Enhanced OS, Cisco IOS, Linux (Fedora, CertOS), MS/DOS
Software:
MS Exchange 2007 server, SQL Server 2005, Microsoft Terminal Server 2003, Citrix Server, Remote Access (Sonicall Global VPN Client and MS Client), SonicWall and Linux Firewall, Linux Mail Server, Linux Proxy Server, MS IIS and Apache, CommuniGate Pro, Microsoft Office 2000, 2003 & 2007, eGroupWare, QMail, Partition Commander, PQ Magic, Server Magic, Trend Micro Antivirus/Antispyware, Symantec Antivirus, Vexira Antivirus, ArcServ and Veritas backup Software.
Communication Protocols:
TCP/IP, IMAP, SMTP, POP, SSH, FTP, Telnet, HTTP, HTTPS, WEP, WPA
Employment History
Oasis Legal Finance June 2007 to Dec. 2008
Infrastructure Support Manager
• Managed an IT staff (Their responsibilities are help desk and the Cisco VOIP phone system).
• Set up infrastructure with off shore employees (Between the United States and India).
• Manage efforts with off shore employees
• Design, built, documented and maintain the current 24/7 production computer network infrastructure.
• Developed computer network policies, procedures, logging and best practices.
• Coordinate efforts with Facility Management (Security, Electricity, HVAC and Fire Suppression)
• Deployed, maintained and configure Sonicwall Firewall.
• Manage and view all data network usage through ViewPoint.
• Built and responsible for one Microsoft 2008 Server.
• Built and responsible for nine Microsoft 2003 Servers and three XP servers.
• Built MS SQL 2005 Server.
• Built and maintained MS IIS HTTP servers.
• Built and responsible for two Linux Cert OS Server (Reverse Proxy Server and a Network Sniffer)
• Built and responsible for a Microsoft 2007 Exchange Server.
• Built and responsible for two ActiveFax Servers with 24 port Brooktrout cards.
• Responsible for over one hundred and twenty Microsoft XP Professional Work Stations.
• Deployed several Data, Voice and fax T1 lines (A total of eleven T1 lines).
• Knowledgeable about Cisco telephone systems and how they connect to the Telco.
• Helped deploy Cisco telephone servers and Cisco routers.
• Responsible for disaster recovery, tape backups (Exabyte LTL3 using ArcServ), documentation & procedures.
• Involved in creating an annual budget and adhering to that budget.
• Negotiated prices and purchased all IT equipment, software and supplies.
• Evaluate and implement all new technology.
• Worked closely with outside vendors to better understand new technology.
• Set up a Help Desk (SysAid) and internal Instant Messenger solutions (IM Messenger).
• Set up an external Instant Messenger solution (SightMax).
• Designed a virtualized server environment (Virtual Iron) with an iSCSI SAN.
• Built a proof of concept Citrix server.
Mitchell Gladstone
1900 Beverly Place
Highland Park, IL 60035
Phone: 312-***-****
E-mail: ********@*********.****
The Cradle Society Nov. 2000 to June 2007
Manager of Information Technology
• Manage a team of 3 permanent long term consultants
• Maintain 3 remote locations through remote access, VPN and in person
• Maintain the integrity of the LAN/WAN and its data
• Design, built and maintained their production computer network infrastructure.
• Documented all aspects of the computer network infrastructure.
• Administering and manage the LAN/WAN
• Make and enforce LAN/WAN security policies and procedures.
• Responsible for disaster recovery & Tape Backups (Exabyte VXA, Benchmark DLT)
• Budgeting and purchasing decisions, for the IT department
• Rebuilt and overhauled the entire LAN/WAN
• Migrated the MS NT 4.0 Server network to a MS 2003 Server network
• Maintain and configure Windows workstations
• Maintain and configure Windows 2003/NT 4.0 servers and Remote Desktop/RAS servers
• Administer QMail and eGroupWare and Exchange 2007 email servers
• Worked with Stalker CommuniGate Pro email server
• Maintain Fedora Linux servers
• Configured routers, switches and hubs (Cisco, 3Com, Netgear, 2Wire and Linksys)
• Responsible for six Microsoft servers, six Fedora Linux servers and over 90 workstations
• Design, built and maintain the disaster recovery system and procedures
• Document LAN/WAN, software and configuration settings
• Interact with all levels of management and staff
• Maintain and manage an Avaya telephone system
• In process of updating the telephone system to a Voice Over IP Mitel system.
MidCity Information Services, Inc (Manufacturer’s Bank) April 1999 to Nov. 2000
Local Area and Wide Area Network Administrator
• Maintained 15 remote locations.
• Maintained and configured Windows 95/98 and NT 4.0 workstations
• Maintained both Novell 4.11 and NT 4.0 Servers
• Trouble-shoot and administered a TCP/IP LAN/WAN
• Worked with hubs, routers and switches (3Com, Cisco and Netgear)
• Installed and configured Novell Client 3.1, 3.2 & 3.3 and GroupWise 5.2.5
• Maintained tape backup (ArcServ) and other disaster recovery
• Installed and configured several banking software systems
• Responsible for vendor issues pertaining to hardware
• Network consists of 400 work stations and 35 servers
Morton Grove Pharmaceuticals, Inc. 1998-99
Corporate Purchasing Agent
Sternberg Vintage Lighting 1996-98
Corporate Purchasing Agent and Inventory Control Manager
Education
Purdue University, West Lafayette IN
Bachelor of Science in Industrial Technology
Certifications:
Certified in: ITIL v3 Foundation and Microsoft Certified Professional
In process of getting certified in: PMP, the academic portion has been completed.
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