Tiauana Staples
***** ******** ***, ******, ** **746
********@*****.***
OBJECTIVE
Experienced Executive Assistant with over four years of progressive experience, seeks position in a professional/business environment to further develop, demonstrate, and enhance my analytical and interpersonal skills applicable to any and all job settings.
SKILLS PROFILE
• Accurate, efficient, and very organized
• High level of literary, pc, and mathematical competency
• Able to handle confidentiality at all levels
• Task and team oriented
• Proficient in Microsoft Office 99-2010
• Advanced JD Edwards OneWorld software user
• Diplomatic and firm believer in ethics and integrity
EMPLOYMENT HISTORY
Executive Assistant to the Director of Public Works 2010-current
City of Santa Monica, Public Works Department, Santa Monica, CA
• Performs routine and complex clerical and technical work and confidential support duties for a Department Head. Composes, types, and proofreads a variety of detailed material(s) including City Council staff reports, budget documents and correspondence. Collects and compiles data; prepares and processes forms, records and reports; develops presentation materials; and prepares various written materials for publishing and storage in electronic formats Attends department staff meetings and arranges, sets up and attends other meetings, as required. Prepares agendas, minutes, packets and presentations for meetings. Approves purchases, purchase orders, and department invoices for payment and assignment of account numbers. Responsible for accounts payable functions, as assigned. Checks figures and verifies changes in departmental employee and payroll records. May provide clerical assistance to staff involved in departmental hiring activities. Assists Department Head with various time management issues. Files and maintains a variety of records, forms and correspondence, including personnel-related files. May develop alphabetical, numerical, chronological or other recordkeeping systems, including retention schedule(s) for documents.
Administrative Staff Assistant 2008-2010
City of Santa Monica, Public Works Department, Santa Monica, CA
• While providing Administrative support to the Maintenance Manager and Superintendant, also performs difficult and complex clerical tasks including typing correspondence and reports; files and maintains materials; operates office equipment; processes forms, records and reports; responds to inquiries, requests and complaints and provides information, and/or makes referrals; arranges meetings and registers staff for conferences and prepares technical materials, as appropriate.
Staff Assistant III 2007-2008
City of Santa Monica, Public Works Department, Santa Monica, CA
• Files and maintains a variety of records, forms, documents and correspondence. Reviews, sorts and distributes division and/or department mail. Prepares and distributes bulk mailings. Performs data entry. Performs simple queries and mathematical calculations. Prepares and formats basic forms and reports. Responds to inquiries from the public and other City staff in-person, over the telephone and by email. Assists customers with requests for information and services. Makes referrals to appropriate sources. Provides information to the public and other City staff regarding division and/or department programs, services, policies and procedures. Assists customers with business transactions, including the completion of required forms and receiving payments. Assists customers in resolving disputes and discrepancies. Assists in preparing a variety of written materials, including letters, notices, memorandums, forms, contracts, reports, flyers, handouts, agendas and minutes. Performs other related duties, as assigned
EDUCATION
Bachelors of Science, Business Administration: Accounting 2011
CSU Dominguez Hills, Carson, CA
Masters of Business Administration: Fin In Progress
CSU Long Beach, Long Beach, CA