Customer Service Sales

ELIZABETH SAAVEDRA

**** ****** **** *** *** ***  Mobile, Alabama 36604  251-***-****  *********.*********@*****.***

C

USTOMER SERVICE EXPERIENCE, MAKING SURE TO ACKNOWLEDGE THE CUSTOMER’S NEEDS AND MAKING CLEAR THE NOTATIONS. BEING PROACTIVE, ANALYZING DATA AND UPDATING ALL FILES WHEN COMMUNICATING WITH THE CONSUMER.

KEY SKILLS

• Bilingual – Fluent in Spanish and English

• Great Customer Service

• Able to handle strenuous situation • Organized

• Good Listener

• Very punctual and reliable

PROFESSIONAL EXPERIENCE

MAYRA & ANTHONY KID CENTER – Anchorage, Alaska

Owner and Administrator, 2001 to 2010

Performed all administrative duties including record keeping, filing, copying and faxing documents.

Maintained files for over 30 children. Data entry, daily computer reports and customer service.

Managed children from infants to school age children, developing new lesson plans that including activities including phonetics, alphabets and memorization. This included implementing the Spanish Language into daily learning.

JCPENNY – Anchorage, Alaska

Customer Service, 1999 to 2001

Checked customers out, maintained stock in my area, stocked, sort merchandise, price all items, set up displays and close out registers at the end of day sales.

Helped with inventory counts and data entry on sales and new stock.

TECHNOLOGY SUMMARY

MS Office (Word, Excel, PowerPoint)  Windows (all)

251-***-****  *********.*********@*****.***

REFERENCES AVAILABLE UPON REQUEST

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