UC SPecialist
Resume:
Neil Connolly
Norwell, MA
*******@***.***
SUMMARY: Business Development lead and Senior Architect in the design, sale, and deployment
of highly available, mission critical Unified Communications products and services.
Over 15 years success growing revenue and architecting complex solutions for
Fortune 1000 enterprises. The combination of a true team player and an entrepreneurial
can-do attitude, pioneering emerging technologies into production readiness while
minimizing the impacts on global IT environments.
CORE
COMPENTICIES: Strategic partnerships, vendor alliances, engineering of enterprise Unified
Communications (audio, video, web) collaboration services, VoIP, SaaS, SIP,
Cisco, Avaya, Microsoft, Linux, Cloud Services, IVR, and Telephony Integration
EXPERIENCE: BT Conferencing, Quincy MA
March 2008 – January 2010
Enterprise UC Specialist
Business champion of BT Conferencing's Enterprise Solutions Business Unit
- Senior sponsorship of numerous successful deals and new engagements of Enterprise
collaboration services valued in excess of $50M, including the international services
deployments at EMC Corp, State Street Bank, Dell, and Intel
- Senior Architect for hosted, on-premise, and hybrid Unified Communications services
- Mentoring employees to achieve the goal of exceptional customer engagement while
driving process improvement to achieve maxim profitability, ensuring customer ROIs /
SLA's, and securing overall success of all BT's enterprise collaboration services
- Primary liaison to key technology partners including; Avaya, Cisco, Microsoft, CMS, HP
IP Solutions Inc., Quincy MA
2000 - 2008
General Manager - VOIP gateway products and services
Senior Management responsibilities including business development, software
engineering, product management, accounting, and customer support oversight.
- Established new revenue streams from startup and created strategic partnerships with
leading technology companies and global service providers
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IPBridges LLC, Quincy MA (Subsidiary of IP Solutions Inc.)
2003-2005
Managing Partner
- Pioneered a unique Limited Liability Partnership with a major IVR service provider (revenues in excess of $100M) to successful deploy the highest density speech recognition platform in history for Citibank Financial. The solution was based on the IP Solutions VOIP gateway product line
- Managed software engineers in new product design through production release, with
several successful full-lifecycle product launches employed at multiple carrier and
enterprise facilities across the US
Intervoice-Brite, Inc., Canton MA
1994 - 2000
Sr. Product Manager - Computer Telephony / IVR Products and Services
- Architect and Product Manager of several IVR products and UNIX platforms leading to
the very first launches of commercial Speech Recognition into enterprise markets
- Extensive design and IT integration experience at major carrier facilities, enterprises,
and major call centers across the US and UK
Datasonics Inc., Cataumet MA
1990 - 1994
Program Manager - Military communications products.
- Program management of several multi-million dollar, high profile military contracts.
- Instituted an ISO 9000 manufacturing environment and coordinated government audits
EDUCATION: Wentworth Institute of Technology, Boston, MA
Bachelor of Science Electrical Engineering
Bachelor of Science Electronic Engineering Technology
Dual degree program - Minor in Fiber Optic Communications
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