Executive Administrative Assistant

KELLY J. NYE

OBJECTIVE

An administrative position where I can utilize my skills and experience, within a team or as an individual, to reach the company’s goals and objectives. I am highly organized, detail-oriented, able to multitask and manage priorities.

EXPERIENCE

Executive Administrative Assistant : ECOMM Networks, Lancaster, PA 2006 – 2011

Provided administrative support for Executive and Management team of eight and the entire staff (initially 100+ employees) at three sites. Assisted HR Director with many functions, including job descriptions, performance appraisals, organization charts, company newsletters, help wanted ads, personnel directory, meetings, travel arrangements, events, uniforms and ID badges. Served as office Receptionist, posted daily accounts receivable, monitored and tracked company credit card usage, office supplies, cell phone usage, company fleet maintenance, fuel expenses, registrations, etc.

• Developed and coordinated Wellness Committee and served on Safety Committee. Submitted application to “Lighten up Lancaster” program; ECOMM was granted a “Well Workplace” award in recognition for meeting established criteria. Created agendas and minutes for both committees, coordinated resources and followed up to assure committee objectives were achieved.

• Managed employee training process, established and maintained technical certification spreadsheets and expense records, merging D&E & ECOMM records after the acquisition. Initiated contact with technical training vendors and WedNet PA to obtain as much training reimbursement funding and grant money as possible, then submitted claims to use allotted funds and grant money. In 2008, my efforts saved the company $50,922 in what would have been out-of-pocket expenses, had the funds been mismanaged or lost.

Administrative Assistant III: D&E Communications, Lancaster, PA 1997 - 2006

Managed workflow processes for the PBX Voice Operations Group for Custom Work Orders and Change Orders for telephone system and cabling installations. Tracked and followed up on orders from start to finish, prioritizing and reviewing for completeness and accuracy. Provided support for Voice Operations staff of 50+, including the Manager and five Supervisors at three sites. Assisted with Y2K and Obsolete Systems Projects (organized spreadsheets, sent letters and updated customer database).

• Promoted from level 1 to level 2 to level 3 Administrative Assistant as a result of demonstrating my abilities and consistently taking on additional and more complex responsibilities.

• Became computer proficient by attending many computer training courses offered by D&E. Attended customer service and business writing courses.

Account Executive: TempStar Staffing, Ephrata, PA 1995 - 1997

Collected information from current and potential clients as to what their needs were to fill open positions, matching their requirements to appropriately-qualified applicants. Interviewed applicants and placed them into clerical and industrial positions. Processed payroll and billing of clients, weekly, for over 100 temporary employees. Served as office Receptionist, answered phones, printed and distributed reports, filing, etc.

Bookkeeping Machine Operator: Somerset Medical Center, Somerville, NJ 1991 - 1995

Posted to General Ledger, recorded refunds and reconciled logs of information. Prepared and processed credit card payments and drug clinic totals. Entered Medicare adjustments. Filed patient accounts.

Medical Transcriptionist: Somerset Medical Center, Somerville, NJ 1990 - 1992

Transcribed dictation from doctors and specialists and typed medical reports into the computer. Printed, sorted and distributed reports to appropriate departments, file room and physicians.

Secretary (to District Manager): AT&T, Basking Ridge, NJ 1985 - 1988

Word processing of letters, forms, reports, etc. Prepared expense vouchers and processed bills. Maintained attendance records. Coordinated conference and travel arrangements. Filing and Mail.

• Earned “Excellence By Any Measure” award. The award states, “With the transfer of a secretary who supported two division managers, Kelly has become the backbone in the provision of secretarial support to two divisions and two district level managers. Kelly trained two temporary replacement secretaries and did the work herself on the frequent occasions when the temporary replacements were late or failed to come to work. During this period, owing to vacation and sick days taken by the other district secretary who was nearing childbirth, Kelly provided a good deal of support to the other district as well. This effort grew with the departure on maternity leave of the other district secretary. Kelly helped train the permanent division and the temporary district replacements. She will also probably train the permanent district replacement. During the period involved, which continues to this day, Kelly has frequently been the only secretarial resource for all four managers. She has never once complained and has managed the workload and related priorities so that no work that was urgently needed was delayed. Kelly’s handling of a poor and rapidly changing situation for the past three months is a fine example of “EXCELLENCE BY ANY MEASURE.”

Clerk/Typist: V.A. Medical Center, Lyons, NJ 1982 - 1983

Maintained attendance records. Typed wide variety of material, including letters, memos, purchase requisitions, minutes and bills of collections. Compiled and prepared monthly reports. Maintained files and reference materials.

Ward Secretary: V.A. Medical Center, Lyons, NJ 1982

Typed variety of materials including medication cards, medication sheets, lab and consultation requests, consents for surgery, etc. Scheduled patient activities and diagnostic appointments. Prepared patient funds requests and purchase orders. Maintained medical records and attendance records.

COMPUTER SKILLS

Proficient in Word, Excel SharePoint, Outlook and ServMan. Previously used Power Point, Access, Visio and Oracle.

EDUCATION

Certificate, Project Management, Penn State, Reading, PA

Associate of Arts, Business Administration, Raritan Valley College, North Branch, NJ

References Available Upon Request

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