Client Systems Technician
Resume:
Jenovah Watkins
Richmond, Virginia 23225 US
Mobile Phone: 804-***-****
E-mail: ************@*****.***
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Career Overview
Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
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WORK EXPERIENCE
Client Systems Technician
November 2008 - October 2011
United States Air Force | Hurlburt Field, FL
Government and Military
Provides CST support to 8K military and 4K civilian personnel assigned to Head Quarters Air Force Special Operations Command, 1 Special Operations Wing and 38 tenant Organizations.
-Resolved Workorders
-Coordinated fix actions within 24 hours
-Expertly identified/resolved network port security issues
-Increased office functionality
-Established safe work environment
Problem resolution, Active learning, Critical Thinking, Meets/exceeds goals, Attention to Detail, Computer Proficiency,
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EDUCATION
Certification, Medical Coding Associate,
February 2011 - September 2011
Troy University | Hurlburt Field, FL
High School or equivalent,
November 2002 - May 2004
Central Senior High School | Victoria, VA
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CERTIFICATION
CompTIA A+ CERTIFICATION
August 2010
CompTIA
CompTIA Security+ Certification
August 2011
CompTIA
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SKILLS
Remedy Beginner
Active Directory Expert
Microsoft Outlook Expert
SharePoint Intermediate
Printer Scanner Intermediate
Computer Hardware Installation Expert
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