Manager Medical

Brooke Roberts

**** ****** ******** **** ********, Texas 75070 214-***-**** ***********@*****.***

OBJECTIVE

To obtain a Patient Registration/Medical Assistant position that will enable me to use my strong organizational skills, strong work ethic, the ability to handle multiple responsibilities, and the ability to work well with people.

EDUCATION

Certificate of Completion November 2007

Future Medical Transcription

Associates Degree May 2004

Chandler-Gilbert Community College Gilbert, AZ

Full Athletic Scholarship (Soccer)

Degree: General Business

GPA: 3.82

High School Diploma May 2002

GPA: 3.68 Littleton, CO

Dakota Ridge High School

WORK EXPIERENCE

Byroad Chiropractic April 2008-Present

Chiropractic Assistant Lewisville, TX

•Lead Chiropractic Assistant for 3 years

•Managed busy medical office interfacing with 80-100 patients a day

• Insurance billing

• Posted payments from Explanation of Benefits to the patients account

• Assisted in patient rehabilitation before treatment with doctor

• Made all follow up appointments for patients on their way out of office

• Scheduled all referrals to specialist, and scheduled all radiology appointments

• Responsible to give patients procedural instructions for all radiology appointments

• Handled all required precertification’s needed from insurance companies for MRI’s

•In charge of creating patients financial responsibility for their treatment plan

• Completed all charge entry, entered all the CPT & ICD-9 codes for billing for each day

• Responsible to make sure all money balanced from prior day

• Managed all phone calls including concerning insurance questions

• Trained new Chiropractic Assistants

•Proven knowledge of medical office procedures, including transcription and medical terminology

Woolson Real estate Oct 2006-Mar 2008

Assistant Manager Victoria, TX

•Assisted in the day to day operations of a 122 unit apartment complex

• General office functions along with resident concerns

• Head office liaison

• Marketing, public relations, and sales

• Helped establish a marketing plan that resulted in the property running at max capacity for 8 months

•Responsible for checking credit reports and background checks for approval of an applicant

University of Phoenix Online Aug 2005-Oct 2006

Enrollment Counselor Tempe, AZ

•Worked on all aspects of helping students enroll in an online degree program

• Developed and maintained a lead base

• Cold called on perspective students

• Maintained a high level of customer satisfaction

• Learned to manage time effectively, and perfected my relationship building and team work skills

Elite Acquisitions Mar 2004-Aug 2005

Sr. Account Manager Mesa, AZ

•Implemented and executed new and existing marketing/promotional plans in the Phoenix area

• Interviewed and trained new employees

• Responsible for representing and collaborating with Fortune 500 clients to increase their market share, create new streams of revenue, and acquire new customers

• Involved in creating and test marketing new collaborations with potential clients while maintaining new relations with existing clients

SKILLS AND QUALIFICATIONS

Proficient In: 85 wpm Typing, MS Windows, MS Word, Excel, Power Point, Outlook, PaperPort Scanning software, SeamLess, EZBiz, and facsimile and copy machine usage.

• Certified Medical Transcription

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