Engineer Information Technology

Oscar A. Orellana Jr.

**** ** ***** ****** *****, FL 33184

Phone: 786-***-****

Email: ********@*****.***

PROFILE

A technically sophisticated and professionally confident individual with strong analytical, critical thinking and computer experience. Committed to obtaining a long-term career in the Information Technology field. Focused on achieving results by using my organizational skills, educational background, and ability to work well with others. Able to collect and analyze information, digest facts and quickly grasp complex technical issues.

EDUCATION

Florida International University Spring 2010-Miami, FL

Bachelor of Science in Information Technology

minor in Business

CERTIFICATIONS

New Horizons (MCITP Program) July-Present-Miami, FL

• CompTIA Network Certified Professional 2009 (Network+)

• MCTS Server 2008 Network Infrastructure 70-642 Certified

• MCTS Server 2008 Configuration 70-640 Certified

• MCITP Server 2008: In progress

TECHNICAL EXPERTISE

Operating Systems Windows 2K, XP, 7 and Vista, Windows 2008 Server

Linux/Unix Distributions

Software MS Office 2003/2008, VNC, Adobe Photoshop CS4

Networking Network deployment, troubleshooting, and Administration

PROFESSIONAL EXPERIENCE

Prosys via Comsys Miami, FL 2010- Present

QRT Engineer::Baptist West Kendall – Baptist Hospital SF – South Miami Hospital

• PC Deployment: Configure user profile on new machines.

• Cable management

• Printer installation & configuration onto clients workstation.

Helpdesk Support::Kaplan University

• Help add users to new domains and configure new Administrative accounts

• Deploy new equipment

• Re/Image equipment

• Help users with software/hardware issues.

Miami Beach PC Services Miami Beach, FL 2006-2010

PC Technician Contract work:

• Create & manage tickets via private owned ticketing system.

• Remote Desktop support via MS Remote Desktop, LogMeIn & VNC

• Help add users to new domains and configure new Administrative accounts.

• Analyze and troubleshoot PC and laptop problems with hardware and software issues.

• Resolve software conflicts between the operating system and 3rd party software.

• Data migration, data recovery, virus removal, and networking.

Assurant Solutions Miami, FL 2005-2006

Data Entry Specialist:

• Communicated with clients in reference to their plan policies and statements

• Analyzed claims from joint companies, filing each accordingly into the system

• Multi-tasked between several job functions such as importing, setting up, and indexing claims. Handled two top priority insurance clients and accomplished their needs in a timely manner.

• Was recognized for being a team player, working very efficiently, as well as having ambition to take on more responsibility

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