dispatcher/Transportation Manager

Richard A. Zwit

*** ******** ******* **** *****, Il.60044. q 708-***-**** q *****@*****.***

Summary of Qualifications

Hands-on, result-focused transportation and logistics professional with a verifiable track record of progressive growth, responsibility, and broad-based trucking experience specializing in the daily dispatch and scheduling operations of a wide range of transportation needs. Strong analysis, planning, and organizational and team-building abilities with effective problem resolution and relationship management skills that produce positive results. Highly successful team leader with a solid track record of leading teams to consistent growth and productivity.

Areas of Expertise

Logistics q Transportation & Fleet Management q Scheduling & Dispatch

Accident Investigation q DOT Compliance q Resource Allocation & Outsourcing

Heavy Equipment Operation q Negotiations q Fork Lift Operations q Customer Service

Operations Management q Forecasting q Invoicing q Staff Supervision

Utilized and maintained Dispatch Direct program for the dispatch and routing of drivers, tracking equipment, and determining manpower needs.

Knowledge and experience in all aspects of heavy equipment hauling.

Experienced in both union and non-union field and shop operations.

Technical proficiencies include MS Word and MS Excel.

Professional Experience

Dispatch Operations | Robinette Demolition, Oakbrook Terrace, IL | 2001-2009

Direct responsibility and oversight for managing the day-to-day dispatch and transportation operations with managerial and leadership responsibility for the daily performance of a staff of 55 company and private vendors, monitoring driver status throughout the day to ensure the safe and on-time transportation of goods. Full accountability for ensuring equipment and team readiness, ensuring all equipment is in compliance with all company, local, state, federal, and DOT regulations and safety standards.

Successfully managed dispatch and transportation operations during a rapid company growth and expansion effort, operating initially at $8 million annually to a high of $22 million within a five-year time span.

Instilled a comprehensive safety program to increase team awareness for safety first in the work place, resulting a reduction in insurance rates and raising the company’s overall safety and compliance ratings.

Forecasted, dispatched, and coordinated manpower and equipment requirements to support 20 projects running simultaneously.

Maintained complete control of all trucking related functions, including managing dumpsites and material hauls and the negotiation of profitable rate structures for trucking hauls.

Dispatcher/Customer Relations | Jack Gray Transport, Gary, IN | 1998-2001

Led all dispatch, trucking, and customer service functions, recruiting and leasing private haulers to ensure all customer delivery schedules are enforced and met. Capitalized on communication and sales skills to increase customer base and generate increases in profits and company growth. Maintained vendor relationships, including managing and approving all invoicing related activities.

Dispatch Operations | Palumbo Bros., Hillside, IL | 1989-1998

Coordinated and dispatched all heavy equipment movement and aggregate hauling for multiple asphalt plants including the orchestration and scheduling of private vendor hauling activities. Approved invoices for submission to vendors.

Education

Undergraduate Studies, Transportation Management q Moaine Valley Community College, Palos Hills, IL

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