SENIOR IT EXECUTIVE aligning technology and business goals to achieve top-line revenue growth and operational efficiencies on global scale. Leverages world-class background with Fortune 500 companies, landing new business, creating enterprise solutions, and driving innovation. Offers skills in M&A activity and restructuring.
▪ Closed $2B in system service, outsourcing, and enterprise transformation engagements with Fortune 100 companies, supporting sales activities and executive committee via advisory services.
▪ Leveraged acquisition vs. in house development of enterprise systems management product line; as a result, procured products for $50M vs. $200M development investment, enabling market access three years ahead of plan with established revenue and customer base.
▪ Realigned failing outsourcing/software development project with Fortune 10 company, recovering C-level relationship, avoiding $4M revenue loss, and retaining key account.
▪ Drove startup of IBM e-business, capturing $20M in first-year sales and building enterprise’s credibility in new space by promoting product web-interfacing capabilities; uncovered business-critical acquisition targets.
GLOBAL BUSINESS, TECHNOLOGY, & ORGANIZATIONAL LEADER delivering continuous improvements, cost savings, and best-class support. Executes large-scale initiatives for positive transformation in stride with corporate objectives.
▪ Led automation of 24x7 manufacturing facility via robotic solutions, resulting in 60% cost savings per unit.
▪ Championed six $2B to $6B M&As and four post-merger systems integration projects.
▪ Rebuilt faltering IT organization via termination of non-performers and hiring A+ team players.
STRONG CATALYST combining strategic vision with tactical execution to establish new corporate milestones.
▪ Stabilized high-growth, $76M technology firm, launching operations in China and established PMO to realign global workload portfolio in stride with strategic corporate initiatives; resulted project completion, cost savings and re-establishment of forward momentum.
▪ Steered award-winning global web presence restructure, streamlining 27 websites across 6 countries to provide centralized support to 30,000-person sales force.
▪ Leveraged enterprise system management tools and process in complex global network of 2,000+ servers to reduce operating expenses an estimated 40% while providing showcase to clients for software and services.
PROFESSIONAL OVERVIEW
KERSHNER TRADING GROUP (Austin, TX) 2008-Present
CIO
▪ Rebuilt failing organization, heading IT operations and systems development/support for $76M trading and technology firm; led 60 direct reports in US and Shanghai; administered $18M budget.
▪ Cut annual operating expenses $3.2M (27%) by reorganizing staff with best-class performance, eliminating budget overruns, driving data center consolidation, and reversing operational issues.
▪ Instituted senior leadership team to address strategic business challenges while establishing a PMO to plan, budget, and monitor IT portfolio.
▪ Leveraged organizational discipline and process to reduce developer production support from 80% to <10%.
▪ Simultaneously served as president of company’s operating subsidiary, Insight Technology.
CONTINUES…
512-***-**** JOHN H. MILLER ************@*****.***
PROFESSIONAL OVERVIEW CONTINUED…
AVENUE A/RAZORFISH (Austin, TX) 2006-2008
Director of Technology
▪ Managed new product introductions and marketing plan development for digital/interactive advertising firm; handled communications with Microsoft, proving vital in company’s sale.
▪ Garnered $6M in revenue by landing accounts with Fortune 500 companies on domestic and international level.
IBM CORPORATION (San Francisco, New York, Paris, Atlanta, Rome, Austin) 1985-2005
Senior IT Executive, ‘04-‘06
▪ Directed data center operations, outsourcing, and software development for $35B business unit, controlling $40M annual budget and supervising 600 direct reports and 4,000 indirect reports in 20+ countries.
▪ Rolled out global security program to centralize and support multi-level web entitlements and access authorization for 150,000 employees, partners, and customers.
▪ Served as subject matter expert in SaaS and e-Business, delivering presentations to audiences of up to 2,000 professionals worldwide including CIO Forum discussion.
▪ Executed systems integration for acquisitions totaling $100M; assimilated Rational Software into group structure.
Chief Architect, ‘00-‘04
▪ Provided on-site consulting to Fortune 100 companies, devising operational and systems architecture plans to meet client-side objectives and gain add-on business in support of sales force.
▪ Oversaw international software development and business process re-engineering initiatives to coincide with enterprise-wide change, directing 100+ person, multinational team.
Director of e-Business, ‘99-‘00
▪ Launched matrixed organization to realize firm’s e-business vision, creating sales model, architecture, and back-office functions; built 100-person team and held P&L accountability.
Senior Technology Consultant/Client Engagement Manager, ‘93-‘99
▪ Advised executive management committee in landing system service engagements; planned enterprise transformation and outsourcing projects for Fortune 500 companies.
▪ Delivered solution presentations to prospective clients and led technical teams in client-interfacing.
▪ Revived outsourcing engagement team to ensure depth of technical knowledge and solution development, creating 1 technical architect position that turned into 200-person organization to resolve business and technical issues.
Software Development Lab Manager, ‘89-‘93
▪ Drove development, testing, and roll-out of five application products; instituted automated testing technology.
▪ Delivered 15% annual productivity improvement via implementation of common code library.
Senior Manager of Business Analysis, ‘85-‘89
▪ Formalized processes for requirements verification, prioritization, and validation across six locations.
▪ Saved $2M-$5M per year in application development costs by gaining funding from third party to fulfill lower-priority requirements; reduced development time 82%.
Prior roles with IBM as Financial Analyst; Quality Assurance Manager; Programmer.
EDUCATION
Bachelor of Science in Industrial Engineering,
GEORGIA INSTITUTE OF TECHNOLOGY