Department manager

Rakesh Kumar Singh

A-***, Durga gali, Delhi-*****2–991*******,

*************@*****.**.**

A customer-centered manager with 7+years of experience in store management & supervisory positions. Verifiable talent for maintaining profitable retail operations with success in capitalizing on growth opportunities, implementing Promotional/marketing strategies. A trusted manager who upholds good ethical standards. Core skill areas include;

CAREER HIGHLIGHTS

Department Manager(Confectionary & BWST) – Metro Cash & Carry, Jalandhar

Sep 11- till now

Customer Management Loss Prevention/Security Sales achievement

Visual Merchandising Inventory Management Outrigger management

Store Promotions Rail Card audit PI/AI

Replinishment(Gap check) Training Program Reordering(Purchase order)

Store Manager –Reliance Fresh Ltd (FMCG company), Delhi, India

Apr 10 - Aug 11

• Increased the business from 160 k/month to 400 k/month. Maximum Growth across Delhi-NCR(105 stores)

• Currently stands at maximum sales in east Delhi Geography(27 Stores)

• Excelled at customer service which resulted into 25 % growth in customer’s loyalty. Currently doing third maximum loyalty sales (75 %) in Delhi-NCR.

• Reduced the shrinkage from 2 % to 0.5%.

• Reduced Utility cost & other variable costs by 30 %

• Led the store to be the Ist in East geography with Positive EBITDA

Store Manager – Mobile store Ltd 01 Feb07 to 25th Mar 10

• To Control And Coordinate All Retail Activities & To Achieve Maximum Sales Volume / Profit

• Sale Fore Casting, Task Allocation, Coordination, Training Supervising, Motivation, Reporting And Corrective Action

• Overall Store Management Includes Optimum Level Of Stock, Inventory Management, Displaying The Merchandise, Running Sales Promotion & Schemes, Visibility Of Store, Maintaining In Terms Of Cleaning / House Keeping / Pest Control.

Team Leader –Pantaloon Apr 04 – 20 Dec 06

Supervising the staff in terms of floor management, target achievements etc.

• Task Allocation, Coordination, Training Supervising, Motivation, Reporting And Corrective Action

• Overall Store Management Including Optimum Level Of Stock, Inventory Management, Displaying The Merchandise, Running Sales Promotion & Schemes, Visibility Of Store, Maintaining In Terms Of Cleaning / House Keeping / Pest Control

SELECTED ACHIEVEMENTS

• Maximum sales in East cluster with a growth of more than 100 % in an year.

• Recently (Dec10) won Dairy Sales contest in Delhi NCR.

• Achieved green store remarks by the foreign visitors.

• Won Gold Award for 100% achievement on all the parameters.

• Positioned the store in top 3 in whole Delhi-NCR in terms of loyalty Sales.

• Won Apple Sales contest with maximum sales in the cluster.

• Won Dhruv Tara award 5 times in a row.

• Won Ghee Man contest with maximum sales in ghee.

• Contributing maximum sales of staples in whole Delhi-NCR (Fresh Format)

• Always Won Quarterly incentives on the basis of sales targets.

KEY COURSES & TRAINING

Course Company

Training on lifestyle products conducted Reliance Retail Ltd.Delhi

Training on SAP conducted

Training on Communication skill

Leadership Skill

Operational training

Reliance Retail Ltd.

Training on Customer Demand analysis Conducted, Inventory management,Loyalty programme,Stock corrections, Metro

Training on sales,Customer service, GMS software, ESSAR Telecom

OTHER SKILLS

• SAP- Inventory,Cash,Stocks receiving, stocks transfer,Indenting,Expenses entry in SAP, Stock check, Sale report, GMS Software,

• MS Office Applications,

• MS Excel, MS Word, MS Power point Etc.

ACADEMIC QUALIFICATION

Course Subjects University/College Year

MBA Retail operations Sikkim Manipal Last year

BA Enlish Kolkata university 2001

12th Biology Ranchi college 2008

10th Maths/Science Jhalda hindi school 2006

PERSONAL DOSSIER

Date of Birth : 01 Jul 1981.

Present Address : A-416, Durga Gali, Delhi – 110092.

Permanent Address : 1/1/1, Jagat Banerjee lane, Po- Bally, Dist- Howrah

Linguistic Abilities : English, Bengali and Hindi.

Present CTC :- 3 Lac

PAN Number : BBTPS4074H

Date : Rakesh Kumar Singh

Contact this candidate