Data Entry Clerk
Resume:
Tamika Laury
Dallas, Texas *****
Objective: Data entry operator with experience in banking, insurance and medical fields looking for a challenging position. I am motivated to help a company reach its goals through my efficient, accurate and productive work. I have excellent customer service skills and enjoy problem solving.
Qualifications:
Familiar with the following software applications:
• Computer and Ten-key skills
• 16,000 keystrokes per hour
• Type 35-40 wpm
• Microsoft Excel
• Windows 7
• Microsoft Outlook
Employment History;
11/2011 to present Data Entry
Technisource/IBM
Frisco, Texas 75034
I dispatch IBM and Nexicore tickets to the hotels.
Research tickets and see why the tech hasn’t come to the hotel.
Research inventory and see if they are still under warranty.
Update open tickets that are in service-now.
10/2007 to 09/2011 Data Entry Clerk
PNC BANK
Richardson, Texas 75081
Extracted supplemental batches and keyed to the customer’s request.
Ten-keyed amount entry and verified amounts to the batches.
Processed incoming mail in the OCR department and returned mail.
Sorted incoming and distributed into bins to be took to the floor to be processed.
Extracted incoming mail into batches.
Ten-keyed checks for deposit.
Corrected batches in the system.
03/2007 to 10/2007 Data Entry WellPoint Inc.
Plano, Texas 75075
Approved medicine prescriptions for patient’s that needed refills and indexed incoming requests.
Researched rejected approval for patients.
Ten-keyed medical prescriptions into the system using the patient's information.
Ten-keyed the patients’ prescription that needed to be refilled.
03/2004 to 02/2007 Data Entry
Regulus West
Dallas, Texas 75207
Ten-keyed documents and check information using the Banc Tec and
Wausau imaging system.
Processed accounts payments by using the Opex machine.
Packaged accounts returns and check copies by the customers’ request.
Verified payment’s to balance to the batch.
Supervise co-workers with the deposit of the checks.
Created reports to provide documentation of all accounts that were balanced and deposited for the day.
Ran checks on the transport machine.
Balanced account’s that was ready to be packaged and sent to the bank.
Recon ciliated batches by recon sheet to be processed for deposit.
Trained new employees in the position they were hired for.
02/2003 to 02/2004 Data Entry/Customer Service
Allstate
Irving, Texas 75063
Ten-key amount entry and verified amounts.
Balanced batches to the total of the batches.
Enter surveys into the system.
Took client's payments over the phone for their insurance payments.
Reset customers’ passwords with Encompass.
Changed client’s insurance policies to their agents’ request.
10/2001 to 12/2002 Data Entry
Chase
Dallas, Texas 75207
Batched created incoming mail into batches.
Item processed customers’ payments amounts to the batches.
Recon ciliated batches when there were out of balance.
Ten-key enclosures to the customers’ directions by using the image Scan system.
Sorted batches by their deadline.
Ten-keyed amount entry and verified amounts.
Ten-keyed batches to meet customers’ deadline.
Sorted returns in the mailroom for mail out.
Packaged outgoing accounts at the customers’ instructions.
Education and Training:
Diploma
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