Testing Test

Rashmikaben T. Talavia

**** *. ******** ***, *** 1807, Chicago, IL 60605

E-mail: ************@*******.*** Telephone: 312-***-****

EXPERIENCE SUMMARY

• Over 6 years of experience in Software Testing in Client Server Application and Web based application using Manual Testing Techniques and Automated Testing Tools.

• Good expertise in Financial, Banking, ERP, Health Care and eCommerce Business Domains with different environments like Java, UNIX/LINUX, .Net, Oracle and Windows NT.

• Good knowledge of all stages of software developmental life cycle (SDLC) and software testing life cycle(STLC), software developmental methodologies like waterfall model, V model and Agile methodologies.

• Experienced of performing Database Testing, Functional Testing, Stress Testing, Regression Testing, Smoke Testing, Load Testing, System Testing and Unit Testing.

• Experience in test Automation by using the tool like QTP (Quick Test Pro Automation execution) 8.2/9.0/9.2 and WinRunner 8.2, SilkTest8.0 & LoadRunner 8.1/9.10.

• Extensively used automated test tools like WinRunner and QTP for Functional and Regression testing.

• Hands on Experience in preparing of Test Plan, Test Strategy, Test Cases, and Test Scenarios, Test Data and Test Execution.

• Professional experience in designing Test Cases and Test Scripts for Windows, Java. Oracle and UNIX environments.

• Expertise on Black Box Testing Techniques like BVA, ECP, Decision Tables and Use Case testing.

• Good exposure on Bug Life Cycle and Automation Framework.

• Expertise in analyzing the results and reporting suggestions and defects.

• Good expertise in VB script and Automation Infrastructure Development.

• Expertise in Descriptive Programming using QTP.

• Good exposure in using of QTP Integrated Environments like Step Generator, Synchronization, Actions, Recovery Scenario Manager, etc.

• Good knowledge of Test Management Tools and Defect Tracking Tools like Test Director and Quality Center.

• Experience in database design and development and writing SQL, PL/SQL statements, stored procedures, and triggers.

• Performed Load testing, Performance testing and Stress testing using LoadRunner.

• Extensive interaction with developers, configuration management while handling production issues with development and business analyst teams.

• Self starter, versatile team player, proactive and extremely detail-oriented with a proven capability of working under high pressure.

• Interested in new technologies and able to learn quickly.

STRENGTHS

• A highly productive and effective testing professional.

• Involved in rigorous testing demands by developing powerful skills and techniques.

• Expertise in applying sound software testing techniques and principles to reduce defects, improve quality and enhance business success.

• Located and prevented defects using proven software testing techniques.

• Evaluated and selected appropriate test techniques for client’s software projects.

• Applied static analysis and a risk-based approach for maximum benefit.

• Incorporated tools and automation to support software testing.

• Utilized Black Box and experience-based techniques.

• Reduced the impact of software errors at phases of development, production, distribution, and after-sales support of products and services.

• Utilized the latest testing techniques.

• Very good understood of opportunities and risks associated with using test tools.

• Gained the skills to write effective testing reports.

• Involved in stages of Test Analysis and User Acceptance Testing.

TECHNICAL EXPERTISE:

Operating System Microsoft Windows 2000/03, RED HAT Linux V 3/4/5, Unix, Sun Solaris.

Functional Testing Tools Quick Test Pro 8.2/9.0/9.2 , WinRunner 8.2, Silk Test 8.0

Defect Tracking &

Performance Testing Tools Quality Center 8.2 , Mercury Test Director 7.6, Mercury LoadRunner 8.1/9.10

Programming Languages C, C++, JAVA, .NET Framework, XML, VB Script, Selenium, Java Script, SQL, Ruby.

Networking

Telnet, FTP, TCP/IP, SSL, HTTP/HTTPS, VPN, Data Communication, SAN, Vmware, CITRIX.

Hardware IBM/HP/DELL/INTEL PC , Sun & EMC RAID , LAN, , IBM RS/6000 , AS400 & HP Servers ,Blade Servers , Network Wiring.

Scripting VB Script, TSL

Application Servers WebSphere , Tomcat , Web Logic

PROFESSIONAL EXPERIENCE:

Savo Group, Chicago, IL

January 2010 – Present

QA Analyst

SAVO Group provides sales and marketing software to a wide variety of industries. I was involved in customization of the software for a client. I was involved in testing three modules: one is the access control module where the sales personnel could go on their company's website, and log into their accounts by filling in their identification number and password. The second module was to select and open customer information. The third module was to open feedback form and select and submit rating on the quality of market/customer information.

Responsibilities:

• Attended the Business and Functional Requirement Document (BRD) Review Meetings conducted by BA team to better understand the application functionality and to gather Functional Requirement Document (FRD) to create the Test Plan and Test Scenarios.

• Conducted Sanity, Functional, Integration,Ad-hoc and UAT testing on existing and new product.

• Developed automated Test scripts using QTP, WinRunner and Silk Test.

• Involved in creating, merging, and comparing Object Repositories.

• Performed Regression testing and Data driven testing using QTP.

• Responsible for writing Test cases for Regression, System and Functional (Positive and Negative) testing.

• Created Requirement Traceability Matrix to verify the test coverage.

• Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).

• Developed and executed SQL Queries to perform database testing.

• Extensive experience in data migration and data modeling, analysis, tuning and optimization using PL/SQL Oracle database .

• Used Quality Center 8.2 for bug tracking and for maintaining the test documents.

• Used LoadRunner to analyze the Response Time of the business transaction under load.

• Observed the Performance of the application by creating Vusers and monitored the graphs using LoadRunner.

• Designed the Manual and Goal oriented scenarios using LoadRunner Controller module.

• Analyzed Throughput graph, Hits/Second graph, Transactions per second graph and Rendezvous graphs using LoadRunner,

• Used LoadRunner to test the Performance of the application under heavy load and finding out the bottle necks within the application.

• Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team.

Environment: Mercury QTP 9.2, WinRunner 8.2, C, C++, LoadRunner 9.10, PL/SQL, Java, JSP, Selenium, Oracle 9i, Windows 2000/03, UNIX, Quality center 8.2 and Excel.

The American International Group, Inc., New York

June 2009 to December 2010

QA Analyst

The American International Group, Inc. (AIG) provides property and casualty insurance. I worked on testing modules developed for the website for American General Life Companies, a part of AIG, that serves individual customers. The first module was "Request Quote" online, where a customer would fill out personal information in the fields and request an online quote (https://www.americangeneraltermlife.com/requestQuote.aspx). The second module was for the insurance agent, where they could obtain the information filled out by the customer. The frontend GUI was Java based, and the backend was Oracle based.

Responsibilities:

• Participated in Walkthrough meetings with Team lead, System Analyst, Project Coordinator and the Development team to discusses the outstanding defects and scope change requests.

• Prepared Test Cases for functional, Regression, System, Integration, Backend Testing and end to end testing.

• Tested the application using Agile methodology.

• Involved in Black box and end to end testing.

• Involved in Positive testing, Negative testing, Cross platform testing and Cross browser testing.

• Involved in testing of Web application, Performed GUI, Functionality, Regression and Security Testing using QTP.

• Enhanced the script by inserting checkpoints for checking objects, pages, Text and tables in the website Using QTP.

• Created and executed Unix/Linux Scripting to automate the QA & Database Functions.

• Developed and executed SQL Queries to perform database testing.

• Created complex SQL queries to be executed on the Oracle Database to retrieve information and wrote Stored Procedures and Triggers in PL/SQL.

• Created various performance scripts using LoadRunner Vugen.

• Executed performance testing using LoadRunner Controller and Created LoadRunner graphs to analyze the results.

• Identified defects and reported them using Quality Center 8.2.

• Reviewed and analyzed executed test results with business analyst for coverage analysis.

Environment: QTP 9.0, LoadRunner 8.1, .NET, Java, UNIX, Quality Center 8.2, PL/SQL, Oracle 9i, Window 2000/03, Windows XP.

Capital One, Richmond, VA

June 2008 to May 2009

QA Analyst

Capital One offers a broad array of credit, savings and loan products to customers. Their website provides account information access to existing customers, and information on financial products to new customers. I worked on testing a Web based application consisting of many modules like Apply Online, Access Account, Debt Consolidation, Home Equity, Contact Us, and more.

Responsibilities:

• Attended weekly QA staff meeting to get explored with Management updates, discusses improving test methodologies and Brain Teasers.

• Prepared Test Plan & Test Cases and perform manual and automated testing.

• Performed Functional and GUI testing manually.

• Used Checkpoints to check logos and GUI objects using QTP.

• Used Verification points and conducted Data Driven test with the Test Data set and

verified the contents of the module using QTP.

• Automated test scenarios for GUI, Functionality and Regression Testing using QTP.

• Developed and executed SQL Queries to perform Database testing.

• Developed Test Matrix n a weekly basis for senior management.

• Involved in meetings to identify new structures and modification of existing structures as and when necessary for the application under test.

• Used LoadRunner to check the reliability and response time of the application.

• Analyzed test results, tracked the defects and generated reports using Quality Center 8.2.

Environment: QTP 8.2, LoadRunner 8.1, Quality Center 8.2, Test Director, .NET, Oracle, UNIX, SQL, Windows XP.

Coventry Health Care Inc, Downers Grove, IL September 2007 to May 2008

QA Analyst

Coventry Health Care, Inc. operates health plans, insurance companies, network rental and workers’ compensation services companies. I was involved in testing two modules of an online application, http://coventryone.coventryhealthcare.com/. One module was “Get a Quote”, where a customer could choose their state, look at eligibility, complete an online application by filling out all the fields and get an online quote. Second module was the “Customer Representative” module where a company representative can get detailed information filled out by the customers. Front-end GUI interface was developed using Java technology and backend using Oracle.

Responsibilities:

• Analyzed and reviewed the Software Requirements, Functional Specifications and Design Documents.

• Responsible for developing Test plan based on Functional specifications and Technical specifications.

• Prepared the Test Data (Input files) for interpreting the Positive/negative/regression results based on the design requirements.

• Developed Automated Test Scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Pro (QTP) 9.0.

• Developed Test Scripts for GUI, Functionality and Regression testing using QTP.

• Performed Data Driven Test with Quick Test Professional (QTP) to test the application for different sets of data.

• Created Reusable actions and functions by using QTP.

• Used Component based approach to develop Automation Scripts, this approach reduce the cost of maintenance and maximize the re-use of existing test scripts.

• Performed Backend Database Testing using SQL queries to validate audit tables.

• Performed Stress testing & Load testing using LoadRunner 8.1.

• Prepared the Manual test cases that wasn't covered under Automation process.

• Used Quality Center 8.2 to log the defects and reporting purposes for developers to fix the defects.

Environment: Mercury QTP 9.0, Quality Center 8.2, LoadRunner 8.1, SQL, PL/SQL, Java, JSP, J2EE, Oracle 9i, Windows 2000/03, UNIX, TOAD , Crystal Reports and Excel.

Cingular Wireless Inc, Houston, Texas

September 2006 to August 2007

QA Tester

Cingular provided bundle packages for local, long distance and broadband connection applications, which were interlinked with each other. The integration among the modules of application to process customer management, order processing and billing were done in interactively using client-server GUI application and Web based application.

Responsibilities

• Responsible for analysis of business requirements for creating test case and scenarios.

• Involved in formal and informal Peer Review meetings to discuss the Project Test Plan documentation.

• Created various meaningful Test Cases which cover local and national plan coverage.

• Tested accuracy of Cingular services in order processing and billing by creating and running both positive and negative test cases.

• Developed test Plans and Test Cases for System, Integration and UAT testing.

• Involved in Backed Database Testing, Black box testing, Functional testing, Integration testing, Load testing,

Regression and System testing.

• Involved in the Regression Testing by using QTP after each modification and enhancement.

• Developed comprehensive Test Frame using Silk Test.

• Performed User Interface, Functional, Integration and Regression testing of the application using Silk Test.

• Reviewed and analyzed executed test results with business analysis for coverage analysis.

• Used the Test Director 7.6 as bug-tracking tool to centralize the bugs and also to

follow up the bug status.

• Created final testing report after the testing process is completed.

Environment: JAVA, C++, Web Sphere, Oracle, Silk & UNIX, Test Director, QTP 8.2, WinRunner 8.2, Test Director 7.6, Java, JSP, SQL server, Windows, MS Office.

Washington Mutual Bank, Chicago, IL

March 2006 to August 2006

QA Tester

The Washington Mutual Bank was United States’ largest savings and loan association before it was purchased by JP Morgan Chase. I was Involved in testing of a Web based application developed for allowing account holders to access personal account, and perform transactions like Transfer of Funds, Pay Bills, Check Balance, get detailed transaction report, and avail international business solutions. The application was for updating the account details of an account holder daily and automatically printing a monthly statement.

Responsibilities:

• Created the Automated Test Scripts using WinRunner tool for testing the compatibility of the application with different platforms

• Created GUI scripts and executed them inWinRunner between builds.

• Conducted Manual Testing on basic functionalities of the application.

• Recorded Test Cases, and generated QTP Scripts for automation of the testing process.

• Performed Functional and automated Regression Tests using QTP.

• Involved in Backend Database testing in Oracle using SQL.

• Compiled Test Scripts and Generated Reports for identified errors in the application using Test Director Defect Manager.

• Observed the Performance of the application by creating Vusers and monitored the graphs using LoadRunner.

• Emulated heavy load on the server by inserting Rendezvous Points.

• Gathered the Test Input Data, which includes Pre-condition, Test Results and Test Regression Data.

• Provided data to the business analysts during UAT.

Environment: Mercury QTP 8.2, WinRunner 8.2, LoadRunner 8.1, Test Director 7.6, Oracle 9i, SQL/PLSQL, SQL Server, C, C++, Java, JavaScript, HTML, XML, Windows2000/XP.

GlobalLogic, Noida, India

January 2004 to February 2006

QA Tester

GlobalLogic, a leader in software R&D services, has created a network of global innovation hubs throughout the US, India, Ukraine, China and Argentina. GlobalLogic leverages its proven tools and processes, as well as a decade of experience building thousands of market-leading products, to provide clients with a full range of lifecycle services, including advisory, ideation, customer research, engineering, QA/IVT, maintenance & support, and product line management. I was involved in testing of an online retail web application for Zappos (http://www.zappos.com/), a leading online retailer of shoes, clothing, accessories and home goods. The web application was developed / modified / tested for allowing its customers to create a user account, log into their existing account, manage their profile including password and billing / shipping address, check their order status and order history, and check out using a major credit card or other online payment option.

Responsibilities:

• Involved in designing test cases based on S.R.S and Test Plan.

• Executing Tests and analyzing results as per client requirements.

• Detecting the bugs and classifying them based on the severity and priority.

• Involved in Functional Testing, G.U.I Testing, security testing and Compatibility Testing.

• Used WinRunner to perform regression testing.

• Investigated bugs using Test Director and interacted with developers to resolve technical issues.

• Reporting the Coverage status of test performed on the daily/weekly basis.

• Involved in Project meetings and interacted to other team members in order to resolve the problems.

Environment: Manual & automated Testing, JAVA, JavaScript, HTML, Test Director 7.6, Windows 2000 Server & win 2000 professional and UNIX, Oracle 8i.

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