Monica Gutierrez
North Hollywood, CA *****
******************@*****.***
Professional Objective: A dedicated and professional person seeking a career where I will be able to utilize my professional skills acquired from work experience, training and education, in order to contribute to the success and continued growth of a major company.
QUALIFICATIONS
• Proficient in computers
• Punctual and dedicated
• Proficient in operating cashiers
• Flexible and outgoing personality • Excellent customer services skills
• Proficient in office duties
• Excellent communications skills
• Work well unsupervised
EXPERIENCE
• Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners.
• Processed merchandise returns and exchanges.
• Received payment by cash, check, credit cards, vouchers, or automatic debits.
• Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.
• Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations.
• Stocked shelves, and marked prices on shelves and items.
• Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Transmitted information or documents to customers, using computer, mail, or facsimile machine.
• Collected, sorted, distributed and prepared mail, messages and courier deliveries.
EMPLOYMENT HISTORY
Medtronic
Dana Houskeeping
H&R Block
Cashier
Housekeeper
Receptionist
Granada Hills, CA
Reseda, CA
North Hollywood, CA
Sept 2006 – Dec 2006
May 2006 – Aug 2006
Dec 1997 – Apr 1998
EDUCATION
Zane Gray High School
High School Diploma
1988
References