**** * ****** ***** Laveen, AZ *****
602-***-**** *****.******@*****.***
Tarun Chopra
OVERVIEW
Performed technical analysis of complex business IT problems as well as to develop streamlined procedures to maximize corporate efficiency while increasing customer satisfaction. 14 years of experience in Infrastructure Support, mainly as Senior Systems Administrator. Provide technical solutions to various business issues in development community. Lead a team with an example to follow. Engineered and implemented various products, designed and improvised work flows.
PROFESSIONAL HISTORY
Team Lead, Development Infrastructure Support May 03 – till date
Charles Schwab & Co. Inc.
Phoenix, Arizona
Group Role To provide Infrastructure Support for over 3000 servers, ranging from UNIX, Windows, NetApp Filer, SAN, VMware, SSL Management etc.
My Role Team Lead for Phoenix location. Level 2 and 3 Systems Administration for Development servers in Data Center Environment. Performance tuning from Hardware to application level, ranging from RAID, kernel, database and Application tuning. SAN and NAS administration from Operating systems point of view. Server build using automated scripted for Linux, Solaris, AIX and Windows Operating Systems. Systems and Application level clustering via VCS, CSM, Microsoft cluster. Web server administration over IBMIHS, Apache, IIS and SSL Management. Engineered and Implemented various technological products like ePAR, Venafi(PKI), SSH key deployment for various business needs in Infrastructure and Development community. Infrastructure support included Operating system support, application support, network support, kernel tuning, OS upgrade, package management, database support and security enforcement. VMware support for 500 virtual nodes. Security liaison for products like Qualys and Tripwire. 24x7 ONCALL and coverage management for team. Liaison with various groups ranging from Automation, Engineering, Implementation and Production Environment. Keeping Availability in focus to deliver high uptime for DEV servers.
Senior Systems Administrator, InSight July 00 – May 03
Charles Schwab & Co. Inc.
San Francisco, California
Group Role To develop a compliance monitoring software. Goal of project was to deliver 32 hours batch cycle to be completed overnight. Goal was achieved after integrating systems, database and application support.
My Role Implementation and support of Sun Enterprise Hardware, IBM SAN, TSM backup solution and UNIX support to application team.
Systems Administrator, UNIX Support Group Dec 99 – Jun 00
Perot Systems for UBS
Singapore
Group Role To provide UNIX support to servers throughout global, following FTSS model
My Role Systems Administrator in group of 5 from Singapore location. Vendor Management, Patch Administration and Proof-of-Concept (POC) evaluation. I was nicknamed “reference center” for keen interest to know-all and help-all attitude.
Systems Administrator, Infrastructure Support Aug 96 – Dec 99
Tata Consultancy Services
New Delhi, India
Group Role To provide Infrastructure support for 200 servers
My Role Systems Administrator for AIX, SCO, Dynix and SunOS flavors of UNIX. Responsibilities included day-to-day maintenance like Disk Management, User Management, Print Management and Package Administration on UNIX and Windows Operating Systems.
SOFTWARE & HARDWARE SKILLS
Operating System
Linux(RHEL), Solaris, AIX, Win2k3, Win2k8
Hardware
Wintel(HP), SUN Fire and Enterprise series
Language
Korn Shell and PERL
Web
Apache, IHS, Weblogic, IIS, Tomcat, SSL
Tools
Tivoli Monitoring Infrastructure, ePAR, Venafi, SSH
Virtualization
VMware, IBM ReGatta, SunFire Architecture
Cluster
VERITAS, Microsoft
Load Balancer
Hosting Solution Engine (HSE) & Global Site Selector (GSS)
Storage
NetAPP for NAS solutions; IBM, Hitachi for SAN solutions
LEADERSHIP ABILITIES & SKILLS
Problem solving, motivator, collaboration, creating a climate for growth, high customer satisfaction, technical document writer, success delivery and keen learner
EDUCATION
Masters in Science, Major in IT and Organization Management, Capella University (2008)
Bachelors in Science, Major in Network Technology, Capella University (2005)
Electrical Engineering, Board of Technical Education, India (1996)
INDUSTRY CERTIFICATIONS
RHCE (Red Hat Certified Engineer)
CCNA (Cisco Certified Network Associate)
SCSA (Sun Certified Systems Administrator)
SCNA (Sun Certified Network Administrator)
TRAINING & AWARDS
Linux Security training by RedHat (2007)
Solaris Security training by Sun Microsystems (2010)
SANS Security training (2010)
CIO Circle of Excellence Award (2005)
Chairman Excellence in Service award (2008)
COMMUNITY_CONTRIBUTION
Teach Linux and IT security courses as Adjunct Faculty at South Mountain Community College, Phoenix.
Host and coordinate sports events over weekends