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Customer Service Data Entry

Location:
United States
Posted:
March 27, 2011

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Elizabeth A. Kinne

**** ****** *****

Cincinnati,OH 45233

513-***-****

513-***-****

lzdkir@r.postjobfree.com

References available on request.

OBJECTIVE

To obtain a long term challenging administrative or customer service related position in an environment promoting organizational and individual growth.

EXPERIENCE

Adecco Employment

Cincinnati, OH 6/2009 – 06/2010

Temporary position:

Reading Assistant, The College Board – Assistant to educators administering and grading various higher education tests.

Veritude Temporary Staffing

Covington,KY 08/2009 – 02/2010

Temporary position:

Office Administrator, Fidelity Investments – Perform various clerical duties, including data entry, client mailings, document circulation and filing.

StMediaGroup International

Cincinnati, OH 2/2001 – 1/2009

Data Entry Specialist / Customer Service Representative

Play a key role in preparing documents for auditing per the Bureaus request, including gathering all documents, organizing, labeling, and preparing files for the auditor’s review.

Process customer service requests regarding wide range of needs in an efficient, professional, and friendly manner.

Successfully juggle customer demands while ensuring internal work flow remains fully processed.

Provide exceptional ability to build productive inter-departmental relations in order to resolve any internal issues.

Process of customer billing, ensuring accuracy and customer satisfaction.

Shipped, tracked, and followed through customer orders confirming correct delivery.

General data collection and spreadsheet building.

Reason for leaving: Position eliminated.

Cincinnati Bell Long Distance / Broadwing

Cincinnati, OH 8/1998 – 8/2000

Data Entry Specialist

Respond to customer service demands in a prompt and thorough manner.

Collect data in order to create various reports via Gui to receive accurate information on customer accounts.

Use time efficiently in order to provide customers the best service possible, always striving to improve.

Reason for leaving: Desired a position with the chance to grow.

SKILLS

Corresponds effectively and professionally through verbal and written communication.

Experienced in Word, Excel, PowerPoint, Internet Explorer, Outlook, UPS WorldShip,

Highly motivated work ethic; low supervision required.

EDUCATION

College of Mount St. Joseph Cincinnati, OH 1997-2000

Business Administration

Several courses completed; degree yet to be obtained.

Oak Hills High School Cincinnati, OH Class of 1989

General studies, Choir



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