(Ms.) Tam Thompson
512-***-**** Austin, TX *************@*****.***
Security Guard
Summary Statement: Strong problem-solver, creative out-of-the-box thinker and reliable team member. Detail-oriented, highly motivated, does what it takes to get the job done. Verifiable track record of success in Swimming Pool Management, engineering and owning an advertising business. Texas CHL-holder and licensed CHL Instructor in Texas. Have taken many defensive and security classes at KR Training, am looking forward to earning my Security Guard license. Highly experienced in carrying and deploying firearms when appropriate. Very diplomatic and pleasant in dealing with people. Attended Texas Fire Academy 2009 and served as Volunteer Firefighter with Blanco Fire Department.
Professional Experience:
Dell Computer Corporation (through Manpower Inc), Austin, TX
FoxConn Customer Experience Team (Temporary Position ends April, 2010)
Promoted from Mfg. Associate after 2 weeks on the job
8/31/10 to present
Selected Accomplishments:
• Use advanced Excel skills to recognize and resolve delivery issues between customers and external contract manufacturers, including issues that are personally escalated by Michael Dell.
True Talent Engineering, Austin, TX
Consulting Engineer
2002 – 2010
Selected Accomplishments:
• Marketed to new clients, communicated with clients, managed projects, translated client requirements into engineering specs, produced designs/recommendations/drawings, delivered work to clients, revised as necessary
Thompson Fitness Training, Austin, TX
Owner and Master Physical Fitness Trainer
2002 - 2003
Selected Accomplishments:
• Provided customized fitness programs for individual clients with specific health and lifestyle goals.
Tokyo Electron Texas, Austin, TX
Mechanical Engineer 2
2000 - 2001
Selected Accomplishments:
• Reduced manufacturing defects from 1,910 defective parts per million opportunities (DPMO) to 1,450 DPMO by improving manufacturing processes and more-closely monitoring during inspections.
• Collaborated with Japanese engineers to improve wafer handling robot Mean-Time-Between-Failures by 7.1%
• Reduced inventory costs by 2.8% by correcting errors on parts drawings
Siemens Eagle Traffic Control Systems, Austin, TX
Manufacturing Engineer 2
1999 - 2000
Selected Accomplishments:
• Improved daily assembly line throughput by 3.5% by implementing communication between work stations.
• Reduced manufacturing defects from 58,500 DPMO to 33,500 DPMO by writing 11 Engineering Change Orders.
Steag MicroTech, Austin, TX
Mechanical Engineer 2
1997 - 1998
Selected Accomplishments:
• Improved robot reliability by 5.7% by improving test fixture
• Decreased cleanroom manufacturing costs by 8.3% by implementing Lean Manufacturing concepts.
• Saved $82K annually by sourcing parts with different vendors.
Applied Materials, Austin, TX
Manufacturing Technologist 1, Promoted to 2 on January 5th, 1995
1993 - 1996
Selected Accomplishments:
• While in charge of Precision 5000 robot refurbishment, improved robot reliability 5.8% by analyzing returned robots and writing 22 Engineering Change Orders.
• Resolved a semiconductor wafer breakage issue in Japan by tightening tolerances on wafer cassette mechanism and sending out replacement parts to the Field Engineer.
• Decreased cost of Precision 5000 robot stepper motors by 18% by creating inertial model of robot that revealed that less powerful motors could be used.
The University of Texas, Austin, TX
Teaching Assistant (Mechanical Eng. Dept.)
1989 - 1993
Selected Accomplishments:
• Taught AutoCAD and Computer Graphics. Performed all standard duties, including giving and grading exams, preparing outlines, and meeting with students.
Education
Ph.D. Candidate - Mech. Engineering, (all but dissertation), Mechanical Systems & Design, Robotics Research Group with Dr. Delbert Tesar. Passed oral and written exams for Ph.D. Candidacy
Completed undergraduate and graduate Mechanical Engineering core curriculum University of Texas, Austin
M.Ed. - Kinesiology University of Texas, Austin
B.S. – Kinesiology University of Houston
Basic Structural Firefighter Training Texas Fire Academy
Certifications and Proficiencies
• Texas Concealed Handgun License
• Texas CHL Instructor License
• Licensed Engineer-In-Training, Texas State Board of Professional Engineers
• AutoCAD, AutoCAD Inventor 3D, ProEngineer, SolidWorks
• Geometric Dimensioning and Tolerancing (GDT)
• MS Word, Excel, Powerpoint, Project
• Visio
• Outlook
• Lotus Notes, Databases
• ISO 9001, 14001
• Six Sigma
• Certified CAD Drafter, Austin Community College, Levels 1 & 2, 9/17/2010