Licensed Massage Therapist
Resume:
***** ******** **** ** • Spring, TX *****
Phone 281-***-**** • E-mail ****************@*****.***
J. Michael Whalen LMT
Summary of Qualifications
Licensed Massage Therapist # MT113218
Certified in CPR
24 hours of CranioSacral therapy training with the Upledger Institute
19.5 hours of oncology massage training with MD Anderson Cancer Center
Very experienced with trigger point therapy
Customer Service Skills
Excellent customer service and communication skills
Resolved customer complaints in a positive manner and communicated effectively to help customers find information they needed
Organizational & Management Skills
13 years management experience in fast-paced, high volume retail stores
Managed staff of 25-50 associates at a given time
Interviewed potential new hires and recruits
Managed associate performance management reviews
Trained associates on product knowledge, store policies and procedures
Ordered merchandise and ensured merchandise was properly recovered and placed
Created associate schedules
Additional Skills
Computer literate in word processing and spreadsheets
Professional Memberships
Associated Bodywork and Massage Professionals
International Association of Healthcare Practitioners
Education
2/2010 – 4/2011 Texas School of Massage Houston, TX
9/1996 – 12/1999 University of Houston Houston, TX
8/1992 – 5/1996 MacArthur High School Houston, TX
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