Technician

Norbel R. Rivera

***** ****** *** *** ******

Orlando, Florida, 32817

Mobile 407-***-**** Home 407-***-****

*******@*****.***

OBJECTIVE: To obtain a position as a Field Technician with a successful company that will enable me to utilize & broaden my skills and education.

EXPERIENCE:

Wal-mart stores, Inc Orlando, Florida June/2006-April/2010

Information Systems Division, Field Technician

• In charge of new installation and remodelation of Telecommunication structure on various company sites in Orlando/Tampa area

• Setup, support and installation of switches (Cisco 2400 & 3600 series) personal computer, registers, video and broadcasting components (wall of eyes)

• Trained less experienced technicians on backbone wiring termination and cross-connecting techniques for new pharmacy facility PBX system

• Knowledgeable with installation/troubleshooting of Cisco voice over ip systems

American Systems Corporation Orlando, Florida May/2005-March/2006

Installer Technician

• Installation of new Telecommunications networks in five large projects

• Troubleshooting telephone/network connectivity issues

• Supervised crew of four on site to meet strict job deadlines

Aneco Electrical Construction, Inc Orlando, Florida February/2004-March/2005

Installer Technician

• Pulled & terminated telecommunications wiring in several government facilities

• Upgraded whole network systems & did cut-over from old network on various office buildings

• Installed new fire alarm, cable TV & speaker infrastructure in Millennia mall’s Circuit City

General Experience: Additional Skills:

• Three years experience in industrial telecommunications wiring installation

(UTP cat 3,Cat5, Coaxial, Fiber-optics) • Used a variety of products including

Panduit, Avaya, Ortronics & Amp

• Three years experience plant outside

Copper termination & cross-connecting

• Over 2 years of experience

Trouble-shooting dial-tone and server

connectivity problems

• Used a variety of instruments designed for wiring measurement and testing (Fluke Networks DSP 4000™, Hewlett Packard Wirescope 350)

• 48-port, RJ-45 ready Patch Panel &

66/110 block punch-down installation

• Microcomputer Service Techniques skills (A+ Certified)

• PC Hardware/software Troubleshooting

• Familiarity with Windows XP, MS 2000

• General TCP /IP Networking issue troubleshooting

• Dot-matrix, Inkjet & Laser printer repair

• Four additional years of customer support experience

• Prolific in computing software Microsoft Word & Microsoft Excel

• Fully fluent in Spanish

• Trained less experienced technicians

on wiring practices

• Anixter certified on fiber optic cabling termination & testing

EDUCATION: Associate of Science, Electronics/Computer Technology

Florida Technical College, Orlando FL June 2001

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