Manager Management

Maria Sette

PO Box ****

New Canaan, CT *****

Tel: 203-***-****

EMail: ******@*****.***

Objective

A position that utilizes my information technology skills along with managerial, organizational, financial, and auditing skills derived from experience and education that can contribute maximum results to the growth and progress of a company.

Education

Pace University, White Plains, NY, US

Currently pursuing a PhD in Computer Science.

Fairfield University, Fairfield, CT, US

MS in Software Engineering, ABET Approved College, Summer 2009

Scholarship Award - Bernadette & John Porter Foundation, 2007 – 2009

Scholarship Award - Engineering Endowed Scholarship, 2007 - 2009

FAA Awarded – Certificate of Appreciation for excellence in the development of the FAA Flight AlertGUI Interface, 2009

Norwalk Community Technical College, Norwalk, CT, US

ASME in Engineering an ABET Approved College, May 1989

University of Bridgeport, Stamford, CT, US

MBA Business, Finance and IT, May 2001

Sacred Heart University, Fairfield, CT, US

BS in Chemistry, May 1987

CISCO Network Academy Global Career Recognition Award - 2007

NYPD and Fairfield University

Certified Homeland Security Recognition Award - 2009

Certifications

ISC2 CSSLP (Certified Secure Software Lifecycle Professional, ISACA CISM (Certify Information Security Manager) and CGEIT(Certify Governance of Enterprise IT), ACL Certified ACDA, Certified in Homeland Security Level III (CHS), DoD ANSII Certified, DoD IAM Certified, MCP, CCNA, CNA , Certified Project Manager, Certified QualysGuard Specialist, Certificates in NOVELL e-Directory, NOVELL Network Management, Certificates in CISA, CISSP, UNIX, MS TCP/IP, MS Managing Win 2003 Environment, Certificate in Siemens Timetable Management Software Details, Siemens T & S Server Software Details, Siemens T & S Server Admin, A Member of Information Systems Audit and Control Association (ISACA®), Law Enforcement Online, InfoGard , Northeastern High Technology Crime Investigation Association, and Institute of Management Accountants, Inc., Member of IEEE, ACFEI and ACFE.

Experience

Pace University, NY, NY, US 09/2010 –Present

Adjunct Faculty Position - Computer Science Department

Currently teaching a CIS101 Computer Science undergraduate class. This class consists of teaching the following topics; MS Office 2007, HTML, XHTML, CSS, Alice 2,0 Object Orient Programming. Class size consists of 30 students every semester.

City of New York, New York Police Department, NY, NY. US 03/2006-Present

Certified IT Security, Audit and Compliance WAN Manager Level III

Hands on with CISCO routers, CISCO CS Mars, CISCO CSA, CISCO switches, hubs, Security Tools - OpManager, SiteScope, QualysGuard, NetScott, CISCO VPN, RSA, PKI, Tivoli Identity Manager, UNIX, Linux, Solaris versions 8 & 9, monitoring, analyzing, maintenance, patches, log files, and reporting. Involved in architecture design, hardware and software configuration, disaster recovery, storage capacity SAN’s, Veritas backup/restore, dealing with maintenance and support contracts, standards, policies, procedures and documentation for auditing and DR. Also, involved with Auditing application tools such has ACL, NSAudit, Appsdetective, NSSquirl, and GFI LanGuard.

• Developed and delivered policies, procedures, standards, auditing and controls in accordance with DoD, State and Local Government Directives;

• Security Tools Used: QualysGuard Version 4.x, 5.x, 6.x, Active directory, Symantec Antivirus, McAfee Antivirus, RSA SecurID, Symantec Enterprise Security Manager, Penetration Testing, NMAP, Nessus, BackTrack 2 & 3, Nmap, Metaspoit, NetScout, Netdetector, Nessus Internet Scanner, eEye Retina, Intrusion Detection Systems, Intrusion Prevention Systems, Wireshark, Tripwire, Websense and GFI LANGuard

• Provide technical assistance on new projects; participate in developing implementation plans; install and configure; Cisco IOS MGCP and H323 Voice gateways w/ analog FXS, FXO or digital T1 interface to PSTN; administrate Cisco call manager and unity VoIP system and manage Cisco LWAPP/ Autonomous Wireless systems.

• Data Mining Tools: Weka, R, Tableau, ACL, MS SQL, Microsoft SQL Server Analysis Services

• Development Tools: Java, Netbeans, Joomla, CodeIgniter, WampServer, MySQL,

• Auditing Tools Used: ACL, NSAudit, Appsdetective, and NSSQuirl.

• Developed and delivered security strategies for the NYPD Infrastructure and citywide agencies;

• Developed and delivered agency wide compliance with regards to SOX, CoBit, COSO, HIPAA, NIST, FFIEC, ITIL, ISO/17799, ISO/27001 and ISO/24775, FIPS 140-2, FIPS 140-3, GLBA, FISMA and other agency regulations;

• Involved with MISD NYC Financial Budget, Disaster Recovery, and Business Continuity;

• Experience in developing and communicating information security policies and conducting risk assessments; Security-related problem determination and resolution • Identify opportunities for security continuous improvement.

• Experience developing and implementing centralized security event logging and monitoring solutions, including event correlation systems.

• Experience with network-based and host-based intrusion detection systems, including implementation and tuning, experience performing vulnerability scanning and penetration testing, including analysis of results. Threat and security alert assessment, including recommendations for remediation.

• Knowledge of standard security incident investigation procedures and techniques. Experience in developing and implementing security hardening standards for Windows, Novell, Suse Linux, UNIX, ZLinux, AIX, Mainframe and network systems. Microsoft Active Directory security and administration.

• Experience with Identity Management solutions; IBM Tivoli suite of security products, including TIM and TAM, TSOM, NETCOOL and NETMUSE.

• Experience implementing Public Key Infrastructure IT Security technical risk assessment experience.

• Knowledge of database security, including Oracle, DB2 and MS SQL. In-depth application security experience, Mainframe security experience, including RACF.

• Scripting Skills (Windows and Unix Batch Files, Perl, and VBScript.

• Proven project management skills;

• Team player with excellent consultative and communication skills, and the proven ability to work effectively with client, IT management and staff, vendors and consultants;

• Working with executive management to determine acceptable levels of risk for the enterprise;

• Involved with multi-billion dollar projects such as Real Time Crime Center, Computer Crime Center, and ECTP / 911.

• McAfee Antivirus, RSA SecurID, Symantec Enterprise Security Manager, Nmap, Nessus Internet Scanner, eEye Retina, Intrusion Detection Systems, Intrusion Prevention Systems, Tripwire, Websense.

City of New York, New York City Transit Authority, Brooklyn, NY. US 01/2003-03/2006

IT Security and Audit Computer Specialist

• Examine and verify Information System processes and procedures from internal organizations in order to determine the reliability and effectiveness of the existing internal control systems.

• Continuously analyze business risk profiles and provide assurance that appropriate risk mitigation is taken.

• Provide management with independent and objective reports, evaluations, appraisals, counsel, and recommendations.

• Support the Global IS Audit Director, Finance/Operation stakeholders, company divisions and subsidiaries in a consulting role by evaluating and recommending improvements to business practices, processes, and control procedures.

• Involved in architecture design, hardware and software configuration, disaster recovery, storage capacity SAN’s, ArcServe and Veritas backup/restore, dealing with maintenance and support contracts, standards, policies, procedures and documentation for auditing and DR.Involved with the following projects hands on: Microsoft 2000/2003 Active Directory, Microsoft 2000 Advance Servers which provides and ensures scalability, reliability and availability for critical business needs, Microsoft clustering services, implemented Microsoft’s distributing file system to provide redundancy and fault tolerance, Microsoft Exchange 2000/2003, used Microsoft’s terminal servers for administrations needs and also for our Citrix project , Citrix MetaFrame XP, McAfee E-Policy Anit-Virus, Administration of Novell 4.x, 5.x,6.5, and eDirectory Servers, Novell clustering services, Intrusion Detection Niksun NetDetector, VPN, Lucent remote access, Dial-Up, Authenex Strong Authentication System (ASAS) provides two-factor authentication for remote VPN, LAN, and web-based access. Authenex ASAS prevents unwanted network intrusions by employing a convenient token called the Authenex A-Key™., NetLan, f-Secure, PeopleSoft 8, Oracle 8i and 9, Crystal Reports, Unix/Linux and scripting, Cyfin Reports -Cyfin is internet web access reporting software that monitors and reports on computer users' web usage. It analyses log files from your firewall (e.g. Secure Computing Sidewinder / Firewall 1) or proxy server (e.g. Microsoft ISA Server, Sun Proxy Server). and NetVision NVIdentity (Synchronicity of user accounts).

• Introducing new technologies to management and business units. Example was the MTA NYCT Human Resource, Save Program project via the browser internet technology. The SAVE Program enables Federal, state, and local government agencies to obtain immigration status information they need in order to determine an applicant's/recipient’s eligibility for many public benefits. The SAVE Program also administers employment verification pilot programs that enable employers to quickly and easily verify the work authorization of their newly hired employees. Involved in the latest Forensic technology. Writing RFP’s (Request for Proposal), RFI (Request for Information) and SLA (Service Level Agreements), purchasing and procurement process of hardware and software, maintain license agreements, maintenance and support contracts. Negotiate world-class contracts for products and services, securing volume discounts where applicable.

Gerling Global Insurance and Financial New York, New York, US 6/2000-11/2002

Vice President of Information Technology Security Operations and Auditor

• Examine and verify information system processes and procedures from internal organizations in order to determine the reliability and effectiveness of the existing control systems.

• Continuously analyze business risk profiles and provide assurance that appropriate risk mitigation is taken.

• Provide management with independent and objective reports, evaluations, appraisals, counsel, and recommendations.

• Support the Global IS Audit Director, Finance/Operation stakeholders, company divisions and subsidiaries in a consulting role by evaluating and recommending improvements to business practices, processes, and control procedures.

• Global business strategy, capacity planning and architecture, reporting to CIO/CFO. Analyzed and reported profits and losses, proposed and reviewed annual budgets, prepared and analyzed auditing and risk management documentation, maintain assess and procurement management, and research technology trends.

• Project managed multi-projects, using MS Project 2000, Gantt Charts, Scope Management, Time Management, Cost Management, Human Resource Management, Risk Management, Contract and Procurement Management, Change Management, Communication Management, and Project Integration Management.

• Managed, developed and implemented a centralization and consolidation of infrastructure architecture from recent M&A and strategically planned the upgrades of CISCO routers switches, hubs and telecommunication services.

• Managed and supported over 1000 nodes, 8 branch offices domestically and 6,000 nodes internationally.

• Developed information technology department standards, policies, procedures and securities.

• Developed, strategically planned and implemented a centralized CRM enterprise solution, SAP, Workplace, web technology and reinsurance modules. Along with backup enterprise solution, IBM Tivoli and storage system, such has IBM SAN solution.

• Developed and standardized corporate hardware and software acquisitions to accomplish the organization's business objectives.

• Developed, managed, maintain and supported a multi-tier Unix and NT infrastructure and integrated third party application systems.

• Developed, implemented, managed and strategically planned an enterprise multi firewall (Checkpoint), Radius Server VPN, TrendMicro VirusScan and E-Manage and SuperScout Intrusion systems. Along with Disaster Recovery with IBM, MCI and AT&T.

• Managed the development and ongoing improvement of enterprise desktop, laptops and PDA's assets and services.

• Developed and maintained ongoing relationship with vendors, contractors and consultants.

• Manage and develop the SLA, RFP, and RFI purchasing and procurement process of hardware, software licenses, and maintenance and support contracts. Negotiate world-class contracts for products and services, securing volume discounts where applicable.

• Manage the purchasing and procurement of hardware, software licenses, and maintenance and support contracts.

• Ensure the mentoring, coaching and development of staff (both formally and informally).

• Hands-on knowledge with PeopleSoft Implementation, designing, documentation and analyze complex user requests with a working knowledge in the following modules: Human Resource, Benefits, Payroll, Assets Management, Reinsurance and Financials.

• Hands on support installations, configuration, rollouts and deployments; MS WINNT 2000 Servers and Professional, Clustering, AS400, Active Directory, MS WINNT NT 4, MS Win 95 and 98, Novell 4.11, Lotus R4.6 and R5, Helpdesk REMEDY, TrendMicro and Norton Management Console, MS Office 2000, MS Office 97 and Office 2000, MS Access 97 and 2000, MS Exchange 5.5/2000, Outlook 2000, REAL TIME Reinsurance and Financial applications, (Btrieve, CICS, STARS, Bloomberg, BNA, ViewDirect, Crystal Reports, MS Access, MS SQL 7.0/2000, PeopleSoft HR and Financials, Oracle 8i, Oracle 11i, Java SDK, JSEE and Visual Basic development, ASP, XML, SICS, SAP, Korvas, DB2, Keyfile, Peoplesoft, etc…), TNG, NetSupport, HPOpenView, Tivoli (Backup and Restore System, Disaster Recovery), Critix WinFrame 1.8, VPN, FireWall (Checkpoint), VirusScan, Norton Anti-Virus, Inoculate Anti- Virus, Dial Up Connection Support, Account and Application Mapping, Bar Code application, Auditing Applications, TCP/IP, IPX, LDAP, DNS Manager and Wins Manager, Internet / Intranet Connection.

• Managed, implemented and centralized the Keyfile Servers and User End, Korvas and imagining devises (OCR and OTG). The document management and workflow technology in our claims processing and underwriting has achieved enormous improvement in productivity and customer service. With the new document management system, adjusters can view any document instantly, while discussing the claim over the phone with customers. At the same time, other authorized personnel may also view the documents remotely. The electronic filing system is fully integrated with Gerling's database system. This means that the claims adjuster can simultaneously update the database system and view or index the associated documents. Incoming paper documents are scanned and automatically forwarded via the automated Workflow tools to the adjuster assigned to the claim and then to management for approval. Keyfile imaging software (icomXpress Corporation, Nashua, NH) is used as the core document imaging software. Prepared system for Disaster Recovery and also to work with our enterprise solution such has SAN's, Tivoli, and SAP environment.

• Hardware Support; IBM Netfinity Servers, IBM RS/6000's, Nokia Boxes, IBM Workstations and X Series Laptops, Compaq Servers, Dell Workstations, PDA's (Windows CE), Nextel communications, PBX Voice Data, CISCO Routers, Switches, Hubs.

• Attend bi-weekly management meetings and global meetings.

• Travel international and domestically.

Citigroup New York, New York, US 7/1999 - 6/20002

Assistant VP Sr. Systems Software Engineer

• Business Strategy, Planning and Software Engineering Development and Architecture

• Information and technical architecture development and maintenance, and knowledge management.

• Managed, configured, maintain, monitor, supported full life cycle DBA, 24x7 supports for major financial corporate systems large multi-tier, LAN/WAN, TCP/IP, DNS, WINS, and Web technology, E-Commerce Technology B2B, Web Servers, File Servers, Reporting Servers, Application Servers and Utility Servers.

• Involved with infrastructure hardware /software configuration, installation, and administration of TRANSARC Encina, PCDCE, Oracle 7.x, 8.x, NT 4.0, IIS MS Console Management, MQ Series, FrontPage98 and 2000, Java SDK, JSEE, ASP, XML, HTML, HTM, LDAP, Unix HP OpenView, SMS 1.2, 2.0, SQL Server 6.5, 7.0, Crystal Reports 6.x, 7.x,), UNIX.

• Working with developers and executing system test plans and support UAT's and DCATs.

• Hardware: HP Servers, IBM X Series Laptops and Compaq Desktops.

• Physical design Intranet/Internet, performance tuning, Analyze event logs, Analyze backup exec, Analyze performance monitor logs, analyze server and link Monitors, run performance optimizer, optimize connections, create and review server disk usage report, download summary report, project management timelines. Monitoring multi server environments for production, QA, development and disaster recovery. Responding to alerts and conducting First Level problem diagnostics/resolution using documentation and available tools. Performing routine tasks under the direct supervision of a System or Network Engineer. These tasks may include verifying site(s) functionality, changing tapes, performing releases, equipment inventory, etc. Acting as a front line interface to users, accepting trouble reports and dispatching them to appropriate departments.

• Attended daily project management meetings.

Sikorsky Aircraft Stratford, CT, US 7/1997 - 7/1999

E-Mail Systems Engineer, Consultant

• Business strategy, planning and architecture of mail enterprise solutions

• Attended biweekly project management meetings with executives and partner solution providers.

• Managed 4 technical professional.

• Supported the change management, rollout and deployment of over 50 LAN/WAN Win NT 4.0, MS Exchange 5.5 Infrastructure Servers and over 10,000 desktops and laptops to Outlook 98.

• 24x7 support migration of (47) Beyond Mail (Banyan Vines), AS400, Unix, Profs, Netscape Enterprise Servers, and Lotus Notes to (30).

• Hardware: Compaq Servers, Compaq Desktops, and IBM Laptops.

• Hands-on configurations, setups and administration, LDAP (x.400 and x.500), TCP/IP, DNS, WINS, OWA, IIS, Faxcom (Biscom), McAfee Management Console with Netshield and GroupShield, Seagate Backup Exec, Key Manager Security, Manage Exec, Crystal Reports, Analyze Event Logs, Analyze Backup Exec, Analyze Performance Monitor Logs, Analyze Server and Link Monitors, Run Performance Optimizer, Optimize Connections.

• Create and review server disk usage report, download summary report, backup status report, user population report, connector throughput, statistics report, practice disaster recovery in lab environment, offline defrag, and archive event, backup, and performance monitor logs, and helpdesk support using REMEDY.

• Setup faxing system with backbone Unix AIX & Solaris 2.6, VI scripting with front-end Exchange.

• Setup and Configured HP Workstations with Netscape to access the OWA service for e-mail.

• This project user base is 10,000 being converted to Outlook 98.

Kramer, Levin, Naftalis & Frankel New York , New York , US 1996-1997

Assist Director/Systems Manager

• Supervised and managed eight Information Systems Personnel supported and managed (400) users and remote sites.

• Multiple protocol, multiple systems, systems security and messaging, auditing and inventory systems software and hardware equipment.

• Examine and verify information system processes and procedures from internal organizations in order to determine the reliability and effectiveness of the existing control systems.

• Continuously analyze business risk profiles and provide assurance that appropriate risk mitigation is taken.

• Provide management with independent and objective reports, evaluations, appraisals, counsel, and recommendations.

• Support the Global IS Audit Director, Finance/Operation stakeholders, company divisions and subsidiaries in a consulting role by evaluating and recommending improvements to business practices, processes, and control procedures.

• Hardware: Compaq Servers, Compaq Desktops, Digital Servers, IBM Laptops.

• Analyzes, planned, implemented, managed and administered MS Windows NT 3.51& 4.00 Client/Servers (20), Lotus Notes Client/Servers (6) - MS BackOffice, e-mail System MHS Mail System M-Bridge converted to Lotus Notes MTA using MCI, Helpdesk REMEDY, Norton Management Console, Database development in Lotus Notes R3.x, R4.x and Domino's, Lotus Smart Suite, Westlaw, Lexus, WordPerfect 6.1, Word, Client/Server, Novell 3.x, 4.x, SoftSolutions, Windows 3.11, Windows 95, Win NT 3.51 & 4.00 Workstations, Mac, Client/Server, MS SMS, MS TechNet, DHCP Manager, Registry Editor, PeopleSoft HR and Financials, SQL Server, SuperLat, Ethernet, Hubs, Concentrators, LAN Manager, TCP/IP and NetBEUI Protocol, Managed and developed systems program applications.

• Hands-on knowledge with PeopleSoft Implementation, designing, documentation and analyze complex user requests with a working knowledge in the following modules: Human Resource, Benefits, Payroll, Assets Management, and Financials.

• Managed and maintained the Imaging and Scanning dept. using IPRO, Concordance, JFS Litigators Notebook, D.S.I., and backup systems using CD Burners and tapes, AS400, (2) VAX, VMS, Reflections, accounting batch files using Cobol on the administrative side which interacted with Lotus Notes R3 & R4 on users side on a daily and monthly basis, managed and administered the copitraks system, Law Pack, Discovery Pro, HyperPrep, Online Lookup, printer servers.

• Manage and develop the SLA, RFP, and RFI purchasing and procurement process of hardware, software licenses, and maintenance and support contracts. Negotiate world-class contracts for products and services, securing

• volume discounts where applicable.

• Managed, administered and maintained the help desk. Strategic planning on software and hardware upgrades, maintained procedures and documentation control within the IS Department.

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