Medical Assistant Customer Service

AMANDA E. TEJEDA

***** *. ******* ****** ********, AZ 85338

818-***-**** *********@*****.***

OBJECTIVE

Seeking a challenging position as a Medical Assistant that fully utilizes my abilities, experience in the health care field.

SUMMARY OF QUALIFICATIONS

Nearly 10 years of experience as a Medical Assistant

Customer Service, Data Entry, General Clerical Support and Reception experience

Outstanding people and communication skills, relate well to co-workers, patients friendly and outgoing.

Strong organizational skills, ability to manage multiple tasks/projects with attention to detail, priorities and deadlines, willing to learn and take direction.

Team-oriented, energetic and highly motivated, proven ability to train and inspire others, strong problem solver with leadership potential.

Energetic young professional, responsible, punctual and reliable, maintain confidentiality, dedicated to quality in all facets of job performance.

ADDITIONAL SKILLS

EKG, CPR, and First Aid Certified

Bilingual, English/Spanish, fluent written and spoken

Computer training in Macs catalogue software, some Medisoft

WORK OF EXPERIENCE

Cesar Chavarria, M.D., Inc. Tarzana California

September 2005 - Present

Medical Assistant - Front and Back office

Telephone, correspondence, chart preparation

Insurance verification, insurance authorizations, assist with prescriptions

Scheduling

Vital signs, injections, patient education

Administrative duties, process mail, order supplies, monthly reports, prep billing

Medication inventory, temperature maintenance

Call schedules and courtesy calls to physicians

Set-up service, phones and pagers for physicians

Premier Family Care (Formerly Glendale Family Care), Glendale, California

January 2003- April 2004

Medical Assistant - Front and Back office

Filing, telephones, appointment scheduling

Insurance verification, authorizations

EKGs, autoclaving, hemacrat, hemoglobin, Venipuncture

Vital signs, injections, hearing test, vision test, urinalysis, assist with minor procedures..

Glendale Adventist Medical Center, Glendale, California

January 2002 - December 2002

Medical Assistant

Filing, answering busy multiple telephone lines, appointment scheduling

Insurance verification, authorizations

EKGs, autoclaving, hemacrat, hemoglobin, assist with minor procedures

Mission Hills Medical Center, Mission Hills, California

September 2001 - December 2001

Medical Assistant Externship

Venipuncture, EKGs, Hemacrat, hemoglobin

Vital Signs, injections, scheduling appointment

Urinalysis, assist with minor procedures

EDUCATION

Bryman Vocational College, Reseda, California

September 2000 - August 2001

Medical Assistant Certification

Clinical Training

Patient charting, education, complete physical examinations, patient positioning and draping, autoclave, sterile tray preparation, minor surgical assisting, hemoglobin, capillary, specimen collection, vital signs, injections, eye examinations

EKG certified, CPR certified, First Aid certified

Administrative Training

General office duties, filing, basic computer skills (Microsoft Word, Medisoft, and Excel, appointment scheduling, basic insurance billing, verification

Typing (40 wpm)

Telephone skills

West Valley Occupational Center, Woodland Hills, California

September 1994

Typing, certificate received

Canoga High School, Canoga Park, California

REFERENCES

AVAILABLE ON REQUEST

Contact this candidate