Quality Assurance Engineer
Resume:
Ginger Phillips – ************@*****.***
**** ******* ***** ****, ***********, PA 19335
QA Analyst
Dedicated, focused, and detail-oriented IT professional with progressive quality assurance, testing, and validation experience. Skilled with Mercury test tools and numerous methodologies in both manual and automated environments. Proven ability to design, implement, and manage diverse QA initiatives to assure compliance and desired outcomes.
Technology Summary
Languages: Java, Visual Basic .NET, ASP .NET, ADO .NET, Visual Basic 6, SQL, HTML 4, XML, VbScript, PERL, JavaScript, C, C#, C++
Environments: Desktop: Windows Vista, XP, 2000, 98/95 Windows CE, MSDOS, Linux
Server: Windows 2003, 2000, NT 4
Workstation: HP Apollo platform, HP-UX, X Windows, UNIX
Applications: SQL Server 2005/2000, Visual Studio 2008-2000,MS Office 2007-97 (Outlook, Word, Excel PowerPoint), Mercury Test Suite, LoadRunner, Quality Center, QTP, FrontPage 2003-2000, Visio, MS Project, ISA Server 2000/2004, Exchange Server 2003, MS SharePoint Server 2007, Visual SourceSafe, Norton Antivirus C.E., Norton Ghost, Virtual PC, Measurement Studio 7, vi, emacs, SCCS
Professional Experience
SeaChange International 12/10-current
Senior QA Analyst – Fort Washington, PA
• Test software in a complex video server environment to deliver video on demand to cable companies. Execute manual test cases on both Motorola and Scientific Atlanta set top boxes. Test both client and server side software in an Agile SCRUM environment.
• Develop automated test cases in PERL for TiVO product.
• Attended a week long training course on the Axiom On Demand system.
RENAISSANCE MEDICAL MANAGEMENT CORPORATION 10/10 –12/10
QA Analyst – Wayne, PA
o 2 month contract
o Created a Test Plan from requirements written in pencil/scratch.
o Developed Test Cases in a frequently changing agile environment to test a web application written in .NET for the health care sector.
Voluntarily took time off to start a family. 04/08 - 09/10
NORTEL NETWORKS CORPORATION 10/93 - 04/08
Quality Assurance Manager – Simi Valley, CA 04/00 - 04/08
o Successfully managed team of 5 employees responsible for the verification of end user applications on a VoIP access platform for Enterprise customers.
o Tested software in both Waterfall and Agile Development environments.
o Excellent knowledge of Mercury Tools including WinRunner and Quality Center.
o Experience in Test Automation using QTP (8.2 to 9.2 versions).
o Experience with relational database and embedded software in a client/server environment.
o Recruited, trained, and monitored a work team that achieved all set goals and objectives.
o Initiated, developed, and created the role and scope of responsibility for the team.
o Designed and facilitated a customized training program to incorporate test processes which comply with corporate standards and expectations.
o Ensured that our team remained ISO compliant.
Senior Software Test Engineer – Maidenhead, England 02/98-04/00
o Interfaced with designers during feature design, attended document reviews, wrote and executed test plans and test cases, and generated/tested problem reports for the European platform for central office telephone switches.
o Developed flexibility and became immediately productive in a new and different culture.
o Wrote requirements documentation from specifications and tracked the feature to completion.
Senior Software Test Engineer – Dallas, TX 10/96-02/98
o Developed test plans and automated test cases for call processing and protocol analyzation (ANSI, Q767, Columbian and Brazilian SS7 variants) on a wireless central office switch (DMS-MTX) using a C++ prototyped language.
o Performed the final test of the automation platform releases for the lab sites within the company before shipment to the customer.
o Delivered high quality product to the market ahead of schedule and received an award of merit
Software Test Engineer – Dallas, TX 10/93-10/96
o Developed test plans and test cases for feature and regression verification of a central office telephone switch (DMS-250) in order to meet product specifications. Improved quality, reduced manpower requirements, and shortened product regression test cycle by programming automated regression test suites for Carrier Networks.
E-SYSTEMS – AEROSPACE & DEFENSE 05/91 - 10/93
Software Designer Greenville, TX
o Designed, developed, and tested GUI applications for the operator interface of a large data collection/reduction system for allied reconnaissance aircraft.
o Conducted presentations and training programs for the West German Air force.
Education
Bachelor of Science, Computer Engineering
University of Arkansas - Fayetteville, AR
1991
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