Customer Service Sales

Jody Ramberg

*** ***** ****** ******* **. ▫ 715-***-**** ▫ *****@*******-*******.***

PROFESSIONAL OBJECTIVE

To obtain a position in Outside Sales

CAREER PROFILE

I have 20+ years of solid experience with small business ownership. I am a self-starter with strong organizational skills and I work well independently as well as with others.

COMPUTER SKILLS

Microsoft Word and Microsoft Excel, Power Point, Microsoft Outlook, AutoCAD, Peachtree, Salesforce, Builders Exchange

EMPLOYMENT HISTORY

Account Manager, Designer Sign Systems, Blaine, Minnesota 2008-2010

* Sold interior and exterior signs, vinyl and graphics

* Read take offs and specifications to determine sign type and quantity of signs. Prepared quotes, sales orders and sign schedules. Placed and tracked orders from conception through installation

* Maintained current relationships with customers. Established new relationships with architects, interior designers, construction companies, owners/ owners reps, contractors, and prospective clients by presenting our product line, values and services

* Worked closely with architects to best determine sign type, color and finish of signs

* Prospected, cold called, marketed to prospective clients, attended networking events, exhibited Designer Sign’s products at trade shows

Sales Associate, Carpets Plus, Woodbury, Minnesota 2006-2007

* Cultivated relationships with current and new customers, met customers needs with sales of carpet, vinyl, laminate, ceramic, and hardwood flooring

* Placed and tracked orders, sales leads, and customer service

* Set and achieved sales goals as an individual and as a team member

Sales Associate, Treasures of the Heart, Baldwin, Wisconsin 2003-2006

* Designed, set up window displays, floor presentations, determine markdowns

* Priced, restocked, and arranged merchandise, cashiered, and customer service

Owner and operator of residential and commercial cleaning business

Mighty Tidy Cleaning Service, Baldwin, Wisconsin 2001-2006

* Hired and trained employees, monitored performance and created schedules

* Prepared business financial and tax statements

Owner and operator of Jody’s Daycare, Baldwin, Wisconsin . 1985-2001

* Planned monthly curriculum, field trips and lunch menus

* Managed employee and attended continuing educational workshops

Office Assistant, Pierce Business Products, Stillwater, Minnesota 1984-1985

* Receptionist, secretary and sales leads, accounts payable and receivable

EDUCATION

B.S., Retail Merchandising and Management, University of Wisconsin; Stout

Menomonie, Wisconsin, May 2006

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