Sales Manager Service

Nicole Gengler

*** ***** ****** **** ****** Bluff, MO 63901 * 618-***-**** * ******.*******@*****.***

OBJECTIVE

To continue a professional position with the hospitality/service industry.

EDUCATION

Southern Illinois University Edwardsville Edwardsville, IL

Bachelor of Science-Speech Communication May 2006

QUALIFICATIONS & EXPERIENCE

Communication/Execution

• Exceptional problem solver with strong analytical and presentation skills

• Conduct client meetings prior to event/wedding to finalize all details

• Prepare banquet event orders/proposals for staff to guarantee event is successful and client’s expectations are exceeded

• Maximize revenue by upselling to brides and other clients

• Ensure all events were setup correctly

• Solid execution of events by securing relationship with clients

• Strong ability to turn a client’s vision into reality

Organization/Administration

• Flexible in time management

• Strong sense of attention to detail

• Maintain clean and organized work environment

• Provide support to Directors and other employees for superior service to clients

• Review all files after event to send Thank You letters for repeat business

• Settled monthly credit card accounts

EMPLOYMENT HISTORY

Event Specialist

CateringUnlimited.com

San Luis Obispo, CA, April 2010-October 2011

Sales Manager

Omni Majestic Hotel

St. Louis, MO, September 2007-February 2010

Member Services & Event Coordinator

REALTOR® Association of Southwestern Illinois

Belleville, IL, July 2006-July 2007

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