Commercial Property Manager
Resume:
Eduard Wolfson
***** ********* **. ******, ** ***18
*********@***.***
SUMMARY
Skilled and highly professional Property Manager, Licensed Realtor and RPA candidate with 10+ years of commercial properties management experience, including maintenance management, budget administration, contract negotiation, vendor relations and possess immense knowledge of local and federal codes and standards, as applied to public facilities.
QUALIFICATIONS:
Oversees and coordinates all property management, maintenance, development, and construction activities associated with a large, multiple-building complex with commercial tenants. Proven ability to save cost and grow revenue through analytical thinking and financial management. Excellent ability to analyze and interpret the needs of customers and offer appropriate solutions. Identifies potential tenants, evaluates need, and shows space as appropriate. Proficient in Windows XP, Word, Excel, Outlook and property/asset management software.
PROFESSIONAL EXPERIENCE:
05 /10 – Present Independent Consultant for Houston Express Houston, TX
Quality Assurance/Security Consultant
Develop, implement and monitor quality assurance systems designed to ensure continuous improvement in customer service
Wrote procedural guidelines for a safe and effective operation to ensure compliance with all directives
Perform compliance and operational audits
Provide the Station Manager with general information about the quality assurance system's efficiency, and specifically, with internal audit reports.
Developed security training manuals, trained and monitoring passenger prescreening personnel performance
Conduct security audits of carrier operations and line stations
Ensured compliance with FAA, DHS, corporate, and airport regulations
04/05-10/10 Menzies Aviation Group/Houston Express Houston, TX.
Passenger Service Agent/Profiler
Screening and Profiling Air Travelers by utilizing Behavioral Analysis Technique
Successfully installed and operated Computer-Assisted Passenger Prescreening System
Extensive experience training personnel and providing quality customer service for Houston Express
Became an expert at problem solving and dealing with customers complaints
Provided passenger assistance at the ticket counter and gate areas.
Advanced knowledge of APIS system
09 / 04 – 03 / 05 Berkeley Services, Inc. Conroe, TX,
General Manager
Directed the service organization with responsibility for marketing and strategic planning
Managed budgeting, controls and field support
Instituted competitive bidding
Interacted with major client on proposals, price negotiations and technical issues
Developed client relations with major property management corporations and regulatory government agencies
3 / 02 – 9 / 04 Central Parking System Houston, TX,
Project Manager
Managed commercial property totaling 1MM sq. ft. with 2700 parking spaces
Prepared and managed annual budget of $3MM/YR
Successfully organized and managed parking operation during Super Bowl XXXVIII
Recruited, trained and supervised 25 service and office personnel
Managed Installation of new parking equipment and computer access system
Monitor accounts receivables, approve accounts payables, revenue controls and P&L reporting
Upgraded financial and operational control and reporting
Conducted market research and feasibility studies
Achieved a 9% reduction in payroll expenses by creating a cost-effective schedule
Developed a new pricing structure which resulted in a 25% increase in revenue and a 12% reduction in expenses.
8 / 98 – 3 / 02 APCOA/Standard Parking Houston, TX,
Facility Manager
Managed large parking facility including valet service at the Texas Medical Centre
Monitor accounts receivables, approve accounts payables
Recruited, trained and supervised 32 service and office personnel
Resolved serious post flood problems and reestablished operation, access computer system and financial records
Introduced and executed financial plan which increased profitability by 12% annually
Supervised construction and maintenance operations
EDUCATION/ PROFESSIONAL DEVELOPMENT:
Champions School of Real Estate, Houston, TX
Financial and Investment Analysis for Commercial Real Estate
Property Management and Commercial Real Estate
Completed several HR and Management Training Programs and Workshops
Grant Writing Programs and Workshops, North Harris College, Houston, TX
Accounting and Business Law Courses, North Harris College, Houston, TX
BA, Economics and Financial Management, Tartu State University, Tartu, Estonia
LICENSES:
Texas Real Estate License.
AFFILIATION:
Commercial Real Estate Associates of Montgomery County
Past member of the Greater Houston Partnership.
LANGUAGES:
Fluently read, speak and write in English and Russian.
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