Work Experience
Current Job
Yes
Employer
AT&T
Job Function
Business Sales Solutions
Job Title
RSC
Start Date
Oct, 2007
End Date
City
Colorado Springs
State
Colorado
Reason For Leaving
Not Leaving
Supervisor's Name
Angelina Formica
The supervisor may be contacted
Yes
Supervisor's Phone
Achievements
AT&T | Colorado Springs , CO October 2007 - Present RSC ( Key Holder ) Responsible for selling AT&T products and services . As a key holder , I open and close the corporate store in the absence of management . I also assist management on a daily basis with various duties including : Performing daily deposits and daily paperwork for Finance Rep when on vacation Checking in and transferring inventory Making decisions in absence of management regarding overrides Additional distinguishing attributes Appointed as dedicated trainer for new hires Subject matter expert on various devices including technical troubleshooting Proactively volunteering for additional projects and relied upon for business needs
Current Job
No
Employer
Car Toys
Job Function
Business Sales Solutions
Job Title
Wireless Expert
Start Date
Aug, 2007
End Date
Oct, 2007
City
Colorado Springs
State
Colorado
Reason For Leaving
Starting at AT&T
Supervisor's Name
Kyle Pierce
The supervisor may be contacted
Yes
Supervisor's Phone
Achievements
Car Toys | Colorado Springs , CO August 2007 - October 2007 Wireless Expert Recommended and sold AT&T , T-mobile , and Verizon products and services Managed store - owned wireless inventory .
Current Job
No
Employer
T-Mobile |
Job Function
Technical Support Trainer
Job Title
Interim Trianer
Start Date
Jul, 2004
End Date
Aug, 2007
City
Colorado Springs
State
Colorado
Reason For Leaving
Position at AT&T
Supervisor's Name
James Starr
The supervisor may be contacted
Yes
Supervisor's Phone
Achievements
T-Mobile | Colorado Springs , CO July 2004 - August 2007 Telecommunications Services Interim Technical Support Trainer , Customer Support Rep Trained new and existing associates on technical trouble shooting skills , to better themselves in trouble shooting customer devices over the phone . General Customer Care and account handling . Top performer in Step 1 Training class . SKILLS Wireless Expert , Fluent in technical trouble shooting Apple OS X software Microsoft XP , Vista , 7 software MS Word , Excel , Power Point Opus , Telegence .