Quality Engineer /Manager

Michael J. Ferraro

***** ********* **** **************@*******.*** Home: 734-***-****

South Rockwood, MI 48179 Cell: 734-***-****

CAREER SUMMARY

A results oriented, certified Six Sigma Green Belt operations supervisor with extensive experience in structural durability testing for a global automotive manufacturer. Strong knowledge of Servo hydraulic and control instrumentation with solid background in mechanical fixture design and build. Articulate communicator with demonstrated interpersonal and leadership abilities coupled with high performance standards. Proven ability to recruit, train, motivate and retain high quality professionals. Excellent dependability record, disciplined work habits, and rigorous commitment to quality.

CAREER HISTORY

M&D FREIGHT LLC 2008-Present

Driver

Responsible picking up and delivering freight in a timely manor.

Coordinate all pickup and delivery times, in an effort to satisfy the customer.

Prepare all paperwork accurately, and procure proper signatures at both pickup and delivery locations.

Coordinate all international customs paperwork and procure proper clearances before crossing borders. Inform company owners of any maintenance that is required to keep all vehicles in good working order.

DANA CORPORATION, Maumee, OH 2007

Tier one automotive supplier of rear axle and drive shafts.

End of Line Testing Specialist

Responsible for monitoring performance of end of line test machines for quality production performance and repair and troubleshooting machine failures.

· Coordinated calibration and repairs of testing machines world-wide to ensure all testing machines and related equipment within the plants continued to meet specifications and were operating at optimum performance levels, resulting in reduced cost, increased customer satisfaction and improved quality.

· Monitored the design and manufacture of all new testing facilities worldwide to ensure specifications, timelines, and quality requirements were met, resulting in improved start up performance.

FORD MOTOR COMPANY, Dearborn, MI 1978 – 2007

Operations Supervisor, Research and Engineering Center 1993 – 2007

Managed staff of up to 25 technicians and technologists and supervised daily departmental operations including facility estimates, skilled trade work orders, safety reports, overtime forecasts, and daily status reports.

· Coordinated manpower requirements and scheduled assignments to ensure operations were completed on-time and within cost requirements.

· Maintained accurate running status of all work orders and repairs to ensure all tasks and requirements were completed on time and accurately.

· Planned and coordinated implementation of new test procedures with focus on accuracy and timing requirements while ensuring safety standards were met.

· Increased individual and team commitment through coaching, mentoring, and training employees while maintaining discipline in the processes resulting in improved long term company performance.

· Appointed Department Safety Chairperson to improve safe work and work place organization practices.

· Implemented timely and effective resolution of safety issues and permanent corrective action strategies which improved long term company performance and organizational efficiencies.

FORD MOTOR COMPANY (continued)

· Interviewed and trained new employees to ensure skill levels were above adequate and safe work practices were maintained.

· Project Champion for ISO – 14001 resulting in zero major non-conformances.

Engineering Technologist 1987 – 1993

Responsible for completing more complex tests, calibration coordinator for testing facilities, assist technicians with testing issues.

· Assisted technicians with complex test setups, equipment and purchasing needs, facility and repair issues, resulting in increased accuracy, improved performance and reduced cost.

· Set up multiple tests including fixture design and fabrication, instrumentation setup, mechanical and servo hydraulic equipment setup within short lead times while maintaining quality and efficiency goals.

· Appointed backup for supervisor including filling in for vacation and sick time, attendance and vacation documentation and overtime coordinator, achieving smooth transition between leaders.

Product Test Technician 1978 – 1987

Responsible for all test preparation including design, machining and fabrication of test fixtures and test instrumentation setup. Performed and monitored tests including test data documentation, reporting issues to test engineer, sample labeling and test tear down.

EDUCATION

AS, Automotive Technology, Henry Ford Community College, Dearborn, Mi.

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