EMMANUEL OLUKA
APT *** WILLIAMSBURG VA 23188
*********@*****.***
Key Accomplishments
Domain Expertise
Storage Area Networks, Disaster Recovery, Business Continuity, Technology intergration and presales, WinTel, Unix and Databases.
Skill Expertise
-Handled Major projects from initial project design to implementation including sales presentation
-Handled a team of 10 techicians/System Engineers and Major projects as a project manager.
-Prepared technical presentation materials (ppt’s, brochures) for annual marketing plan for Technology Associates
Work Flow Management
-Preparation of Documents (Documents, Proposals, Business Requirement Doc’s) at Technology Associates and Data Technologies Ltd.
-Software requirement specs, Technical presentation for major clients of Technology Associates and Global trust bank
Databases
Ms Sql Server 7.0, Ms Sql Server 2000, Ms Sql Server 2005, Ms SQL Server 2008, Oracle 7.1 Oracle 7.3, Oracle 8.0, Oracle 10g, Oralce 11g, MySQL
Support Management
-Tech support management and training the team (Technology Assocaites and Data Technologies Ltd)
Total IT Experience
IT experience: 8.5+ Years
Education & Certifications
Course / Degree
School / College
Duration
From – To
Citrix 2011 Citrix certified Sales Professional (CCSP)
Citrix Education
2011
Vmware – Vmware Sales Professional
Vmware Education
2008
Oracle Certification (OCA)
Oracle University
2008
Degree in Computer Science
Makerere University
2002-2005
Diploma in information processing
Microchip Technical Institute
2001-2001
Advanced Certificate of Education – High School (UACE)
Makerere High School
1999-2000
Ordinary Certificate of Education (UCE)
St. James Secondary School
1996-1998
Technical Expertise
Storage
Netapp, HP-EVA
Operating Systems
Windows NT 4.0, Windows 2000 Profession/Adv Server, Windows 2003 / 2008, Windows XP/7, Linux (Redhat, SUSE), Solaris 9 & 10, HP-UX 11, SCO Unix, Vmware, Netapp Data Ontap,
Applications
MS Exchange 2010, MS Exchange 200x, TMG2010, Citrix XenApp, ManageEngine, Symantic Netbackup and backup Exec
Languages
Batch and Shell Scripting
Networking
Cisco Switching & Routing, TCP/IP, DNS, Active Directory, DHCP, WAN
Design Tools
Ms Visio
Awareness
Ms Project
Summary of Technology and Leadership Expirence
Netapp
2003 – 2012 9 years
SUN Solaris
2006 – 2012 6 years
Oracle
2006 – 2012 6 years
Linux
2003 – 2012 9 years
HP-UX
2007 – 2012 5 years
Microsoft Windows Servers 200x Famaily (AD, IIS, GPO)
2003 – 2012 9 years
Microsoft Exchange, SQL, ISA/TMG
2003 – 2012 9 years
Networking Services (DNS, DHCP, TCP/IP, Firewall)
2003 – 2012 9 years
Symantec Netbackup and backup Exec
2005 – 2012 7 years
Citrix
2007 – 2012 5 years
Vmware
2007 – 2012 5 years
Switching and Routing
2007 – 2010 3 years
Management
2007 – 2012 5 years
Professional Experience
Company
Designation
Duration
From – To
Data Technologies Ltd
IT Enterprise Solution Manager
Presale supports including bidding, system design, technical proposal, price quote, presentations, presale testing and others etc.
Seek out, identify, develop and close business opportunities with key enterprise accounts such as government, financial, electrical, Transport, education and petrol companies.
Communicate between Data Technologies and the enterprise accounts. Identify key requirements, adapt Data Technologies solutions for customers' situation and promote the full range of Data Technologies solutions.
Collect and analyse marketing information, make competition, promotion and other marketing strategies and plans. Create co-operative business plans with customers and partners.
Identify, quantify, and recommend action plan to address new business opportunities according to overall strategy.
Support the IT enterprise business in Uganda & Rwanda.
Mar ’10 – Sep '12
Global Trust Bank
IT infrastructure Manager
To ensure all current IT Infrastructure people, systems and processes are operating effectively and efficiently, thereby assuring and providing the highest level of system availability and performance in accordance to ITIL.
To ensure complete compliance with IT service management practices by the entire ICT infrastructure team, systems and processes.
To ensure full compliance with IT security management best practices and policies/guidelines by the entire ICT infrastructure team, systems and processes.
Provide a high-level of technical expertise to resolve major complex ICT infrastructure business problems
To provide technical expertise support and guidance to the ICT infrastructure team; reviewing and providing technical advice on system configurations and settings.
Ensure UAT and OAT is done for all the ICT Infrastructure new deployments, upgrades or changes
Provide technical guidance and ownership specific to ICT infrastructure aspects for various projects
Ensure optimum performance of the ICT infrastructure team
To provide first line support for ICT infrastructure people issues.
Manage and lead the IT Infrastructure staff in a professional and a ‘hands on’ way.
Provide coaching, feedback, guidance and encouragement to IT managed staff.
Formulate succession management plans, and the associated training requirements, to sustain future development and growth of staff.
Make recommendations on resource numbers and skills requirement to enable the effective availability of the ICT Infrastructure to the business.
Manage, review and conduct individual performance against agreed objectives in line with performance management techniques.
Management and Operations of the Banks Disaster recover site and to ensure business continuity
Jan ’09 – Mar ‘10
Technology Associates (E.A)
Manager Enterprise Systems
Management of Enterprise solutions team
Project management, solutions design and implementation
Business Continuity and Disaster recovery consultation
Preparation of Documents (Documents, Proposals, Business Requirement Doc’s)
Sep ‘06 – Jan ‘09
Uganda Telecommunications Ltd
IT Projects Consultant / Data Center Administrator
Consultant on Storage Area Networks projects for Uganda telecom’s external clients
Implementation of Disaster recovery and Business continuity projects for Uganda telecom and Uganda telecom clients.
Meeting revenue targets
Perform Risk Assessments for Uganda Telecom and UTL clients
Cary out Business impact analysis
Promote BCP/DR and conduct reviews of the BCP
Development of new products and services
Project Management for SAN’s and IT related projects
System Administration for Core Servers (Wintel and Unix)
Management of Primary Data Center and Secondary Data Center
Apr ‘04 – Sep ‘06
Diamention Data (ICL)
Systems Engineer
Support of Uganda telecom Netapp Solution
Administrations of the Company’s network, mail server and User accounts.
Providing of site support to company clients.
Installation and configuration of servers (operating systems Unix and Windows)
Hands on experience in
Installation, Configuration and troubleshooting hyper com modules in the DFCU bank Network based on GSM for remote POS terminals
Support of Laser Links for Barclays bank of Uganda Wide Area Network.
Installation, configuration and support of Servers for Barclays bank of Uganda.
Support and maintenance of DFCU bank ATMs
Mar ‘02 – Apr ‘04
Major Projects
Project
System Consolidation & Microsoft Migration
Period
4 Months (Mar '12 – Jul '12)
Client
Housing Finance Bank – Uganda (www.housingfinance.co.ug)
Description
Design and Implementation of Mircrosoft infrastructure on vmware and and Netapp with fully functional Disaster recovery solution
Design the Storage environment (Netapp based)
Installation and configuration of Netapp ip-SAN
Intergration Netapp with vmware ESX5i & HP-UX intergrity Servers
Configuration of virtual Infrastructure Servers – Windows 2008R2
Installation and Configuration of Microsoft Exchange 2010, and mirgration of 300 mail boxes from Postfix to Ms Exchange 2010
Installation and Configuration of Microsft Threate Management Gateway (TMG) 2010
Installation and Configuration of Citrix XenApp 6.0
Configuration of Data Replication between two(2) Netapp Storage boxes (FAS2020 and FAS2050) using Snapmirror
Coniguration of Snapshots for oracle 10g Using HOT BACKUP Scripts
Position
Technical Lead
Contribution
Design, implementation, testing and commisioning
Team Size
6
Environment
WinTel, HP-UX and Netapp
Project
Oracle SUN M5000 & ORACLE 11gR2 RAC
Period
2 Months (Jan '12 – Mar '12)
Client
Areeba - MTN Guinea (www.areeba.gn)
Description
Deployment of Oracle SUN M5000 Servers (2)
Assembling the servers, Racking
Configuration of Domains and installation of Solaris 10 plus patching of the operating system.
Configuration of Storagetek 6140 Arry with Raid 5 and Storage presentation to M5000 as FC SAN.
Installation of Oracle 11gR2 Grid
installation and Configuration of Oracle 11gR2 RAC
Testing of Cluster High Availability (Fail Over)
Position
Technical Lead
Contribution
Physical Logical/planning, Setup and configuration
Team Size
5
Environment
Oracle Solaris 10, Oracle 11gR2, Oracle Hardware
Project
Real Time Gross Settalment System (RTGS)
Period
2 Months (Oct '08 - Nov '08)
Client
Bank of Uganda (www.bou.or.ug)
Description
Deployment of Centralized Storage and SUN M4000 and Oracle 10g RAC
Design of the Storage Area Network (SAN) based on Netapp
Setup and configuration of SUN M4000 Servers with Solaris 10
Setup and Configuration of Solaris SUN Cluster 3.2
Installation and Configuration of Oracle 10g R2
Position
Technical Lead
Contribution
Design and Implementation
Team Size
4
Environment
Netapp, Oracle and Solaris
Other Major Projects include:
National Insurance Company (www.nic.co.ug )
VMware ESX 4.0 & Disaster Recovery & Business Continuity solution
Jubilee Insurance (www.jubileeinsurance.com )
ORION ERP, Solaris 9, Oracle 9i/10g
UETCL (www.uetcl.com )
Citrix Presentation Server
Crane Bank (www.cranebank.co.ug )
Oracle 10g & Netapp Integration
Diamond Trust Bank (www.dtbafrica.com )
Sun Solaris SUN RAY
URA (www.ura.go.ug )
VMware ESX 4.5
Uganda Insurers Association
Wintel H/w, win 2003, MS Exchange & MS ISA
Mukwano Industries (www.mukwano.com )
ORION ERP, SAP ERP, Netapp, Oracle 9i, 10g, MS Exchange, Citrix, ISA
Hima Cement Uganda - www.himacement.com
HP EVA, Wintel Blade Servers, Win 2003
CO-OP Bank Kenya (www.co-opbank.co.ke )
DR Solution for Oracle 9i
Shivacom Tanzania
Netapp IP SAN
Exim Bank Tanzania (www.eximbank-tz.com )
Netapp IP SAN, Oracle 9i and DR Solution
Vodacom Tanzania (www.vodacom.co.tz)
Netapp FC SAN, RedHat Linux
I&M Bank Kenya (www.inm.co.ke )
HP-UX, Netapp IP SAN & Disaster Recovery solution
Bank Of India Kenya (www.boikenya.com )
Netapp IP SAN & MS SQL DB Implementation
G4S Kenya (www.g4s.co.ke )
Wintel Servers, Windows 2003 Cluster, MS Exchange Cluster and MS SQL DB Cluster
Barclays Bank (Nile Bank) (www.barclays.com/africa/uganda )
Netapp IP SAN, RedHat Linux & Online DR solution
New Vision Uganda (www.newvision.co.ug)
Netapp OSSV DR solution for Navision
Uganda telecom ltd (www.utl.co.ug )
Netapp IP SAN, Oracle 9i, Hosting Data Centre