Administrative Assistant

Christina A. Burton

*** ***** **** #***, ***** Cloud, MN 56303, 763-***-****, *******.******@*******.***

SKILL SUMMARY

 Project Management

 Report Preparation

 Written Correspondence

 General Office Skills

 Community Relations

 Event Coordination

 Scheduling

 Marketing & Sales

 Accounting/Bookkeeping

 MS Office Suite

 Quick Books

 Data Warehouse Reports

PROFESSIONAL EXPERIENCE

Merrill Corporation, St. Cloud, MN 2005 - 2008

Sr. Account Manager

• To provide strong leadership for the individual LOC’s (Local Operating Companies) in the NRT.

• Understand clients businesses and the benefits of Merrill Corporation offerings to fully insure account satisfaction.

• Create individual account plans with team members and renewal strategies to secure existing business and drive new sales within assigned accounts.

• Quote commercial sales jobs and manage project plans on existing product updates.

• Respond to account problems with a willingness to go above and beyond the scope of the job.

• Oversee the scope, selection, development, evaluation of all new product offerings.

• Oversee the production, development, communication of all promotions to individual LOC’s.

• Manage and maintain all inventory balances for the NRT.

Curtis Marketing Group, St. Joseph, MN 2003 - 2003

Director of Operations/Marketing

• Oversaw the sales and production process, observing weaknesses or breakdowns in flow of communication to implement new or improved systems to increase productivity and reduce client revisions of design.

• Document workflow management.

• Document time estimates for specific projects to accurate calculate project schedule for client’s use and internal tracking purposes.

• Write and evaluate all employee job descriptions.

• Interview and evaluate all potential new employees.

• Responsible for the overall financial management of the company including accounts payable and receivable.

Crest Health Care Supply, Dassel, MN 2001 - 2003

Assoc. Product Manager – Marketing

• Successfully gained needed public exposure through aggressive media relations and communication efforts.

• Managed direct-mail marketing campaigns, which increased customers both by direct response and product awareness.

• Analyzed market potential for the development of new product lines and the expansion of existing lines.

• Conducted customer visits, giving executive level presentations in support of the company's new business strategies.

• Developed marketing databases and provided profiles and product analysis for prospective markets.

• Effectively launched a new line of Physical Therapy, Occupational Therapy, Exercise Equipment, and Aids to Daily Living for distribution via circular product catalog and promotions calendar.

• Directed clerical staff to maintain correspondence, bid requests, and credit collections and current information on licenses, and restrictions.

• Developed and conducted training for all new employees, but specifically targeted at new call center and sales staff to highlight product specific training to increase sales performance. Included the preparation of manuals and presentations.

• Coordinated trade shows activities, budgets, and schedules. Selected products and accessories to be displayed at trade shows or special production shows.

• Responsible for the programming and maintenance of the Rules Based Pricing database for Crest Health Care.

Bankers Systems, Inc., Saint Cloud, MN 1998 - 2001

Project Specialist - Marketing

• Coordinated marketing activities to promote products and services.

• Consulted with buying personnel to gain advice regarding delivery timelines for new products or services.

• Conferred with department heads and/or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised or promoted.

• Executed advertising policies of organization or specified product lines.

• Inspected promotional layouts and advertising copy, and other promotional material for adherence to product plan specifications.

• Recognized by the executive management team as one of top business results individuals within the organization.

Previous Experience Includes:

• Executive Secretary to Vice President, Bankers Systems, Inc. St. Cloud, MN

• Miscellaneous Temporary Positions, Express Personnel, St. Cloud, MN

• Court Clerk (Intern) Sterns County Court Administration, St. Cloud, MN

• Legal Secretary (Intern) Burns Law Office, St. Cloud, MN

EDUCATION

Bachelor of Science: Social Science (Criminal Justice) Saint Cloud State University, Saint Cloud, MN

Minors: Women's Studies (Minority Studies), Theatre and Film Studies

ACTIVITIES

• Saint Cloud Violence Prevention Council, Family Action Team Director

• Saint Cloud State University Programming Board, Performing Arts Coordinator

• Saint Cloud State University Men Against Violence Against Women, Female Facilitator

• Saint Cloud State University Student Representative Assembly, Executive Secretary

• Take Back the Night, Program Coordinator

• Saint Cloud State University Greek Coordinating Board, Treasurer

• Saint Cloud State University Clothesline Project, Group Facilitator

• National Association of Campus Activities Association, Midwest Representative

References and Supporting Documentation Furnished Upon Request

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