Recetionist

PHYLLIS A BROWN

** ******* *****, ****** **. ****2 302-***-****

Objective

I am seeking an administrative assistant position where I can exhibit my knowledge and skill so as to contribute to the success of my employer. I am looking for a career position where I will devote myself for the progress of the company. Company's overall development will be my prime motivation.

Qualifications Summary

The highlights below demonstrate the qualifications of an Administrative Support Professional who is experienced in working in a fast paced environment which demands strong organizational, technical and interpersonal skills. I am detail-oriented and resourceful in completing projects, able to multi-task effectively. My capabilities include:

Written and Oral Communication Professionalism

Computer Proficient

Office Equipment Operation including Accounts Payable/Receivable

Accomplished Problem Solving with expertise in Customer Service

Experience Highlights

Administrative Support

As a secretary to the Assistant Chief of the VA Insurance Claims Division, I perform a variety of duties that support the assistant chief of administrative details, enabling her to better direct the work of the division.

Manage first notice of death actions by determining the authenticity, completeness, and jurisdiction of the inquiry, then establish new green folders with COBAR labels to mail and prepare for imaging.

Direct reservations and process credit cards for approval, e-mail and fax confirmations to customers. Keep track of flights incoming and departing for transportation.

Reconcile all checks sent out quarterly.

Calculate meter reading tickets for electric/gas usage.

Perform all financial duties including accounts payable/receivable.

Management & Supervision

Responsible for hiring/firing implementation

Coordinate and maintain random drug testing for employees.

Scheduled all automobile pickup to/from Florida.

Prepare monthly and quarterly reports.

Employment History

Secretary, Office of the Chief, Insurance Claims Division, Dept. of Veterans Affairs, 5000 Wissahickon Avenue, Philadelphia, PA. 19144

File Clerk, Insurance Claims Division, Live Claims, Dept. of Veterans Affairs, 5000 Wissahickon Avenue, Philadelphia, PA. 19144

Dispatcher, Eagle, New Castle, De.

Dispatcher, AAA Mid Atlantic, Elkton, MD.

Customer Service Representative, First Union Bank, Wilmington, De.

Office Manager, Winderman Auto Transport, West Chester, PA.

Accounting Specialist, Philadelphia Electric CO., Philadelphia, PA.

Education & Training

University of Phoenix (Current)

Chubb Computer Institute, Computer Applications

Pierce Business School, Medical Terminology

Community College of PA., Drug Alcohol Abuse

Delaware Tech., Allied Health

Career Development Program

Community Involvement

Family, Church, Music

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