Customer Service Sales

KEILAH KELSO

***********@*****.***

P.O. Box ****85 Santa Clarita, C.A 91380~Phone 661-***-****

OBJECTIVE

Seeking a position where growth and experience are capable. Where I can contribute my knowledge and skills, as well as add to my goals and aspirations.

EXPERIENCE

06/06-10/10 Classic Parking Inc. Los Angeles, C.A

Inventory Specialist/ Graveyard Cashier $14hr

Uphold exceptional customer service

Submit and control inventory reports and sales summaries

Update time cards for new pay periods, and basic cashier duties

11/07-03/09 Nordstrom’s Glendale Glendale, C.A

Sales Associate/Personal Shopper $commision based

Providing & upholding great customer service to clients

Assisting in planning sales strategies, floor marketing, inventory and stock adjustments, loss prevention, budgeting and trending against percent of sale through

Reviewing selling cost reports and labor summaries

02/07-10/07 Mercedes Benz Dealership Valencia, C.A

Receptionist $10hr

Data entry, updating files, customer service

Working with and helping to contain a pleasing environment for clients

Using a Switch board telephone to answer & direct all inbound calls

08/06–01/07 Smi-Love Inc. Santa Clarita, C.A.

Administrative Assistant $12.50hr

Maintain a pleasing relationship with talent agents, & casting directors.

Data entry, filing invoices and purchase orders.

Answering and directing phone calls.

EDUCATION

2010 University of Mixology Santa Clarita, C.A

Education of 300+ common drink recipes, opening and closing duties, liquor laws, expectations and regulations

2009 -Present Universtiy of Phoenix Palmdale, C.A.

Major in Psychology

2007-2008 College of the Canyons Santa Clarita, C.A.

Studies in Business Management

2006 Cal State University of Northridge Northridge, C.A.

Studies in Fashion Design and Apperal/ Business Administrtation

SKILLS

Proficient with MS Office, Excel, PowerPoint, Word, and Outlook. Excellent time management and communication skills. Capable of managing several projects simultaneously, with an unrelenting attention to detail. All Star award reccognition for upholding exceptional customer service. TIPS certified. Typing 50 WPM.

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