ANNAMARIA SZENDROI
P.O. Box ***
Black Canyon City, AZ 5324
******@*******.***
http://www.linkedin.com/in/annamariaszendroi
MANAGEMENT PROFESSIONAL
Offers deep expertise in program and project management and consulting as demonstrated by:
* Functional, project, and program management in for-profit and non-profit organizations.
* Multi-lingual with international experience.
* Proven leadership with successful career with Big 4 consulting firm.
* Keen sense of urgency and responsiveness to changing environments.
Career Experience
Program Manager, Banner Center for Health Careers 2003 – present
Banner Health
* Banner Center for Health Careers is part of Sourcing and Recruitment for a large non-profit healthcare organization with 22 acute care facilities in seven states.
* Accomplishments in this role included:
o Managed and expanded most innovative and successful sourcing program for this large non-profit healthcare organization resulting in 626 new grad nurses
o Company president awarded Education Hero for program.
o Marketed program by conducting monthly informational sessions, media interviews, and maintaining website information. http://www.bannerhealth.com/Careers/Education/_Nurse+Fellows.htm
o Program visibility evidenced by presence of 76 pages of comments on www.Allnurses.com.
o Interviewed over 1,700 candidates for program to date.
o Participants far surpass public students in academic success.
o Established standard interview format three years before company-wide recommendations for similar standard.
o Program was used as model for other education assistance programs for nurses and allied health professionals.
* Participated with the Workforce Planning committee for Hard-to-Fill positions.
* Created and managed multiple programs to provide a sourcing pipeline for Hard-to-Fill positions.
* Facilitated Extern committee to set region-wide standard program
* Developed and maintained partnership relationships with community and academic organizations.
* Selected to lead in development of other Program Managers.
Independent Contractor 2001-2003
* Provided project management training and coaching.
* Developed business process, financial, and database infrastructure for education assistance department in a large healthcare organization.
* Designed centralized scheduling system for multi-location health facility.
Program Manager 1999 - 2001
Netifice Communications, Inc.
* Created and led a Professional Services organization to enable this start-up company to offer consulting and project management services.
* Developed assessment tools to support sales, engineering, and implementation teams.
* Managed/mentored company’s project managers.
Consultant 1998 - 1999
Computer Horizons Corp.
* Managed team in a highly visible national project for American Express affecting over 3,000 remote access users.
* Directed product testing; beta test resulted in defining vendor’s product direction.
* Developed and documented consistent and repeatable processes and procedures; trained end-users in eight business units at three national sites.
* Participated in development of Human Resource policies around alternative work arrangement.
Manager 1986 - 1994
KPMG Peat Marwick (Bearing Point Consulting)
* Consulted to Fortune 100 companies and government agencies
* Business development for Strategic Service practice.
* Acquired first consulting engagement in Hungary for the firm.
* Client relationship management.
* Industry segments included finance, healthcare, manufacturing, pharmaceuticals, professional services, defense contractors, transportation, utilities, municipalities, state and federal government, and non-profit.
Technical Consultant 1981 - 1986
AT&T (Lucent/Avaya)
* Pre-sales design and post sale implementation of voice, data, and infrastructure products.
* Selected for training at Massachusetts Institute of Technology (MIT)
* Wrote proposals for telecommunications products/services as technical solutions for business requirements.
* Designed and implemented complex cable system.
* Exclusive technical support to a national account and a state government.
Business Manager 1977 - 1981
Soroptimist International of the Americas, Inc.
* First business manager for international service organization with 48,000 members in 20 countries.
* Controller for 501(c)3 organization and two foundations (US and Canada).
* Managed headquarters office personnel and served as acting Executive Director for nine months.
* Reported to executive committee and board on financial matters.
Education
B.S., Mathematics/Psychology, Moravian College
M.S., Telecommunications, Southern Methodist University, School of Engineering and Applied Science
MPM, Project Management, Keller Graduate School of Management, graduate credits
MBA/HR, University of Phoenix – in progress
AdditionalTraining
Over 3,000 hours of business and technical training including project management methodologies, management leadership, procurement, negotiation skills, accounting and fiscal management, presentation skills, and business communication.
Other Experience
Peru (1994-1998)
Directed center for indigenous culture and taught English
Volunteer
Best Friends Animal Sanctuary
Hospice of the Valley
Sierra County Center for Domestic Violence
Crises Counselor
Board Member – Secretary and Finance Committee Chairman
Philadelphia Bar Association, Fee Disputes Panel