Administrative Assistant

DALE A. EISENBERGER

***** ****** ***, ******, ** 48091

Objective:

ADMINISTRATIVE SPECIALIST

Professional Skills

• MS Word

• MS Excel

• MS PowerPoint

• MS Access

• MS Visio

• MS Project

• MS Internet Explorer

• Quicken

• Adobe Dreamweaver

• HTML, XHTML • Excellent Customer Service and Interpersonal Skills

• Great Organizational Skills

• Project Management Skills

• Presentation, Spreadsheet & Chart Creation Skills

• Metadot Portal

• Internet Research Experience

• Adobe Photoshop

• CSS • Filing/Editing

• Typing (50+ wpm)

• Document Preparation

• Scanning & Digital Photography

• Technical Troubleshooting

• Excellent at spelling, punctuation and grammar

• Adobe Flash

• XML

Employment Skills

• Able to work in a fast-paced atmosphere

• Maintains excellent customer relations and develops customer rapport

• Analyzes problem situations, identifies and implements solutions, and makes decisions with little or no supervision

• Performs all record-keeping procedures with exceptional accuracy

• Familiar with personal computer hardware and software, printers, scanners, copy machines, fax machines, Gestetner Duplicator, folding machines, digital cameras, etc.

• Identified requirements, developed and maintained a Metadot Portal intranet website for a major urban school district department

• Developed and maintained a computerized registration process with registrant email confirmations

• Developed and maintained complex download and web resource intranet web pages, providing support for teachers, administrators and central office workers

• Developed a departmental shared network drive that provided one location for all of their important documents, and which enabled them to create secure backups and eliminated re-work caused by having to re-create documents previously constructed on various PCs.

Employment History

Administrative Assistant, ETS Staffing, Redford, MI 2006-2008

PC Systems Consultant, Independent Contractor 2004-2006

Sales Leader, Office Max, Warren, MI 2002-2004

Administrative Assistant, Warren Education Assn., Warren, MI 2001

Team Leader, SBC/Ameritech, Southfield, MI 1996-2000

Senior Systems Analyst, SBC/Ameritech, Southfield, MI 1993-1996

Education

Global Information Technology, Lathrup Village, MI

Program: E-Commerce 3 2009-2010

Oakland University, Rochester, MI

B.S. in Managerial Science; minor in Computer Science

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