Quality Assurance Administrative Assistant

Karla Fernanda Stevens

***** ******** ******* ***** *****

915-***-****, *******@*****.***

____________________________________________________________________________

___________________________

Objective: Seeking position in the Quality field where my quality skills

can contribute to exceed the company

expectations.

Experience:

Quality Assurance Administrative

Lead__________________________________

. Assists in SQF and HACCP audits.

. Review COA's test results and release finished good product and

incoming raw materials.

. Collect and sending out samples for testing.

. Communicate COA's out of spec to management.

. Create visual aids for trainings.

. Perform ATP swabs and sending them out for testing.

. Communicate customer complaints to all Production shifts.

. Perform root cause analysis for customer complaints reports.

. Provide Foreign Material training to Production employees.

. Conduct glass audits.

. Assisted Quality Assurance Supervisor in supervising QA

auditor's activities.

. Reviewed QA auditors check sheets to verify the audits were

performed by following

the QA procedures.

. Created Quality reports such as; charts, graphs, spreadsheets

and databases.

. Provided coverage during QA Supervisor's absence.

. Conducted team meetings with QA auditors and provided training

about new changes on

product specifications

. In charge of all buying supplies for QA lab, researched about

products, get quotes, compare prices, and get lead times from

vendors.

. Coordinated and set up customer plant visits.

. Responsible for handling the QA supplies inventory.

. Report problems with QA lab equipment to Supervisor.

. Place purchase orders with vendors, and review terms and

equipment warranties.

. Generated and analyzed reports for meeting presentations and

recorded meeting minutes.

. Conducted the customer complaints meetings to discuss complaints

on products, and to follow them up with Production and Quality

Assurance to work on corrective actions.

. Performed Good Manufacturing Practices audits on site and

contributed on external audits.

. Responsible of typing memos and apology letters to customers and

to contact them by phone

to follow up complaints.

* Translations from English to Spanish (SOPs and to personnel).

. Created and updated Quality Assurance Standard Operation

Procedures.

Quality Assurance PPAP & IMDS

Coordinator_______________________________

. Responsible of manage the PPAP (Production Part Approval

Process), and submit it to customers and followed up the PPAP

approvals with customers, and acted as liaison between supplier

and customer to answer customer inquiries regards PPAP's

submissions.

. Provided assistance to local and international customers to

attain documentation needed for

PPAP submissions.

. In charge of IMDS (International Material Data Sheets)

submissions to customers.

. Responsible of maintenance the customer requests database and

keep updated the monthly

PPAP tracker and organize the inventory of the sample room.

Configuration

Analyst___________________________________________________

. Prepared analysis reports of cost reduction and cost variances.

. Managed engineering reports in MS Excel, Word, PowerPoint

(Graphs and Charts)

. Reviewed and prepared paperwork for internal and external

audits.

. Created and made corrections on document work instructions for

Quality.

. Coordinated and set up the engineering changes meetings with

Quality, Production, and Engineering areas.

. Created new parts on bill of materials and updated them

Employment History

- Bremner Food Group, (Quality Assurance Administrative Lead), Sept.

2008 to Feb. 2010, Feb 2011 to present.

- Sumitomo Wiring System (Q.A. PPAP & IMDS Coordinator) Sept. 2006 to

June 2008.

- Park University (Workstudy) Summer of 2006

- Stoneridge TED de Mexico, (Configuration Analyst), May 2004 to

November 2005.

- DELPHI (Q.C. Technician, Acquisition process Analyst, Material-

Expediter Coordinator) Sept. 1999 to May 2004.

- National Processing Company (Administrative Assistant and Payroll

Assistant), June 1993 to Sept. 1999.

Certifications: Implementing SQF Systems (Post-Farm Gate), HACCP.

Computer Programs: Microsoft Office XP (Excel, Power Point, Word, Access,

Management), JBA System, MRP, ON DEMAND, IMDS

(International Material Data System), ASI DATAMYTE, BPCS, JD EDWARDS,

ORACLE, LOTUS NOTES, and QUICKBOOKS 2010.

Languages: English / Spanish

Typing Speed: 58 words per minute

Education: Park University, Fort Bliss Texas

Bachelor of Science Management

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