Billing Administration

Jacob Gibson

***** ********* ******* ***. *** ************@*****.***

Cypress, TX 77429 Cell: 832-***-****

PROFILE

Highly competitive, self motivated, disciplined individual who is able to work in a team environment. Flexible, well rounded and goal oriented. Comfortable performing in diverse situations with people of varying backgrounds.

EDUCATION

Prairie View A&M University January 03 to December 06 Prairie View, TX

§ Graduated with a BBA in Business Finance with a 3.12 GPA

§ AACSB Accredited School of Business

§ Played for the Prairie View A&M Panthers while on a full scholarship

New Mexico Military Institute August 01 to May 02 Roswell, NM

§ NMMI teaches leadership principles and discipline through a military lifestyle

§ Completed freshman year at NMMI while on baseball scholarship

EXPERIENCE

Shell Lubricants November 08 to Present Houston, TX

Billing Administration Team

§ Execute numerous Sarbanes-Oxley control reports in SAP to compile data that is monitored to ensure accurate and timely billing that is in compliance to SOX

§ These reports include orders overdue for billing and blocked for billing as well as any changes made to sensitive fields

§ Identify and resolve any errors that occur in the billing process and forward the remaining errors to the relevant class of business to resolve

§ Report reoccurring errors and essential data to supervisors and department heads

Shell Lubricants February 07 to November 08 Houston, TX

Invoice Solutions Credit Memo Analyst

§ Issued credits, debits and cancellations to customer accounts to resolve disputes in the invoicing process

§ Corrected issues including pricing, quantity and incorrect product codes along with various adjustments

§ Lead numerous projects including monthly surcharges and goodwill credits

§ Collect appropriate approvals for goodwill credits from sales managers

ACHIEVEMENTS and ACTIVITIES

While at Shell, was awarded numerous monthly customer service awards for resolving customer invoice disputes. Founder and coach of the Texas Drillers fourteen and under baseball team. In college, maintained a grade point average of 3.0 while balancing studying and baseball. Named to Dean’s List six times while at Prairie View. As a senior, I was a team captain for the Prairie View A&M Panthers. As a team captain I mentored the newest members of the team on and off the baseball field. During my junior and senior years of high school, I was selected for Who’s Who among American high school students. This honor is given to students who have excelled in academics, extracurricular activities and community service. I was also a three-year letterman and an integral part of the baseball team.

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