Customer Service High School

Antoinette Easley

**** ***** ******

Pittsburgh, Pa 15220

412-***-****

Objective- To obtain employment within a company that would allow room for advancement, and that I could also be an asset.

Work History :Yellow Cab Company Nov. 2010- Present Operator taking inbound calls scheduling customers for transportation pickup.

Staffmark September 08- March 09 I held the position of a Customer Service Rep. taking inbound calls from members pertaining to their accounts.

Kelly Services July 07- July 08 Duties were to assist customer with information on their accounts by way of inbound calls.

UPMC June 03- March 07 I held various positions within the company, data entry, scheduling, billing, registration, administrative assistance, customer service, etc. Metro

One Telecommunications September 00- Jan. 03 My title was directory assistance operator assisted customers from AT&T, Nextel, Sprint with help in obtaining information.

Telespectrum Worldwide June 93- August 00 I worked for this company as a telemarketer for various credit card company assisting in the sale of credit cards by doing outbound calling, some of the companies were FIRSTUSA, Capital One.

Education Duff ’ s Business Institute July 98- July 99 Diploma John A. Brashear High School September 1977 Graduated June 1981