Customer Service Management

Jason C. Ritchie, Sr.

**** ******* ****, ********, ** 22712 540-***-**** ***********@*****.***

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I am a proven professional with 4 years of quality management experience. I am highly motivated, reliable, and a fast learner. I have outstanding problem-solving and communication skills, and I am committed to quality customer service with a positive attitude. I consistently meet tight timelines, with proven initiative and ability. I generate enthusiasm and motivation, with individuals and management. I am self-directed with a strong work ethic and have excellent written and verbal communication skills. As the Deacon of Finance at my church, I have outstanding financial and accounting skills.

WORK EXPERIENCE

September 2006 – present

Supervisor & Meat Cutter – Fauquier’s Finest Custom Meat Processing 540-***-****

• Achieved precise daily opening of facility

• Controlled and managed equipment for proper and required sanitary conditions

• Precisely assembled appropriate equipment (e.g., grinder, burger portioner, band saw, cuber, patty machine)

• Scheduled carcasses to be cut (arranged by date of pickup and age of animal)

• Accurately cut hanging carcasses (e.g., beef, pork, lamb, goat, emu, bison) in accordance with customer specifications and legal requirements of thickness, weight, and fat content

• Prepared trim by grinding into specified weights

• Managed breakdown and meticulous cleaning of equipment

• Wrapped and correctly labeled meat with customer information and precise weights

• Stored the finished product in defined freezer until customer pickup

• Ensured and verified daily that all USDA regulations are precisely followed

• Managed the slaughter floor in absence of appropriate personnel

• Promoted particular selection of cuts to best suit customer’s needs

April 2003 – September 2006

Farmer – Inglewood Farm 540-***-****

• Operated all farm equipment (e.g., weed eaters, combine harvesters, welder, cutting torch)

• Managed all maintenance and precise repair of equipment

November 2001 – April 2003

Airborne Paratrooper – U.S. Army

• Radio Maintainer and Operator

• Combat Lifesaver

EDUCATION and LICENSES

H.S. Diploma

Professional License to spray and dispense herbicides and pesticides

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