High School Home Health

Rhonda Clark

**** ********* **. *** **

Wyoming, MI 49519

Home 616-***-****

Cell 269-***-****

****************@*****.***

OBJECTIVE:

To obtain a position that will utilize my Administrative, Sales, and Clerical Skills.

EMPLOYMENT HISTORY:

Express Employment Professionals Floor Supervisor 6/2010-Present

Wyoming, MI Supervisor 15 Agents in a call center, monitor/coach, schedules hours, disciplinary actions, and work on automatic dialer

Debt Settlement of America Debt Specialist 8/2006 –08/2009

Grand Rapids, MI Qualify clients for the program, estimate debt, make payment arrangements, submit agreement to client and creditor, working off an automatic dialer.

Snelling Personnel Retention Specialist 11/2004 – 07/2006

Charter Communications Upgrade/downgrade orders,

Grand Rapids, MI scheduling disconnects/transfers, taking payments over the phone, resolving customer complaints.

Child & Family Services Home Health Aide 9/1999 - 8/2004

St Joseph, MI Assisted the elderly, dispersed medication, took vitals, accompany them to medical appointments, assist with washing and dressing client.

Habitat for Humanity Admin Asst 12/1995 – 6 /1999

Benton Harbor, MI Directly responsible to the Director, coordinated volunteer’s duties, chaired meetings, reviewed applications for housing, and maintained financial record keeping.

Communities First of Benton Harbor Admin Asst 4/1992 – 11/1995

Benton Harbor, MI Directory responsible to the Director, facilitated mapping project, coordinated media coverage, chaired issue group meetings, and maintained financial record keeping.

United States Army Personnel Actions 11/1982-7/1996

Fort Monmouth, NJ Colonel’s aide, Officer’s actions clerk, passport clerk, and awards clerk.

EDUCATION:

New Horizons Michigan Career & Technical Institute

Kalamazoo, MI Plainwell, MI

Certificate: Administrative Medical Asst Certificate: Press Operator/Prepress

November: 2009 February 2007

First Business School United States Army

Chicago, IL Ft Monmouth, NJ

Diploma: Word-processing Certificate: Personnel Actions Specialist

April 1988 April 1983

Benton Harbor High School

Benton Harbor, MI

Diploma: General Business

June 1982

SKILLS AND ABILITIES:

Typing speed of 65wpm, certification in Microsoft Office, working knowledge of Quark X

Illustrator, Quicken, and Photoshop software. Extensive set-up and operation on the

Offset, and Flexo Press. Stripping and plating making abilities.

References Available Upon Request

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