Customer Service Sales
Resume:
Bonita Higginbottom
Starkville, MS 39759
****************@*****.***
Employment
Teacher Assistant Emerson Family Center Starkville, MS 3/06- Present
Responsibilities- Assisting the Lead Teacher with classroom management.
-Assisting the children with their educational skills.
Sales Rep & Sales Retention ClientLogic Starkville, MS 12/05-2/06
Responsibilities-Enlisted customers for the NetZero internet, phone services, and many other promotions.
-Cancel and save customer accounts for NetZero internet services.
Customer Service Rep DecisionOne Tulsa, OK 8/04-1/05
Responsibilities-Assisted the customers with their complaints and questions about their cell phone bills.
-Problems with their cell phones, add cell phone offers, and assist them with any other problems that they may have.
Custodian University of Tulsa Tulsa, OK 4/04-8/04
Responsibilities-General custodial duties: cleaning and beautification of a university.
-Dusting, cleaning bathrooms, taking out garbage, mopping floors, and vacuuming carpets.
Reviewer II Mellon Bank Pittsburgh, PA 2/01-8/02
Responsibilities-Monitored quantity and mail orders for US Mint.
-Monitored payments for HCFA and USDA.
-Mailed decals for US decals
-Opened mail on OPEC machines
Module Processor Volt Services Group Pittsburgh, PA 5/00-2/01
Responsibilities- Opened and retrieved IRS 1040 forms and payments.
-Monitored payments for IRS 1040 projects.
Education:
Kosciusko High School Kosciusko, MS May, 1981 Diploma
Computer Learning Center Somerville, MA
PC Network Technician May, 1995 Certificate
Kaplan University Cedar Rapids, IA
Health Information Technology Presently Attending
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