Assistant Project Manager

YVETTE CANNON

**** ***** ******** ****** • Chicago, Illinois 60619 • 773-***-**** • ********@*****.***

EXECUTIVE ADMINISTRATIVE PROFESSIONAL

Administrative Expert / Office Management / Payroll Administration

Skillful and dedicated business professional possessing nearly 25 years of experience in the facilitation, coordination, planning, and support of daily operational and office functions.

• Demonstrated capacity to provide comprehensive support for engineering and management level staff by effectively managing all essential tasks.

• Proven track record of accurately completing research, reporting, information management, and business-development efforts within budget requirements.

• Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

• Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

• Proficient in Microsoft Office System 2003, Microsoft Windows® 98-2003 operating system, Oracle E-Business, Suite FMPS, and Group Wise E-mail.

• Certified in fundamental Microsoft usage including: digital media, internet, web design, Word processing, presentation building, database maintenance, and digital lifestyles.

PROFESSIONAL EXPERIENCE

Administrative Assistant II, June 2005 – January 2009

City of Chicago Department of Housing – Chicago, Illinois

Provide high-level administrative support to the Office of City Commissioner, senior engineers, and other key staff members.

Selected Contributions:

• Oversaw a wide variety of administrative functions, supporting management-level projects and information-management processes. Compiled and analyzed data from monthly reports to prepare management presentations to executive management.

• Managed accounts payable, receivable, and payroll. Oversaw billing and invoicing processes.

• Oversaw the maintenance of all hardware and software and performed application upgrades while troubleshooting solutions and purchasing equipment as needed within budget requirements.

• Trained staff in office resources and software operations. Team player aided staff with presentations which included graph and spreadsheet development.

• Managed deadline driven database reports and maintenance of confidential statistical records.

• Developed internal correspondence that facilitated effective communication and transfer of information between departments.

ADMINISTRATIVE ASSISTANT II, August 2002 – June 2005

City of Chicago Department of Housing – Chicago, Illinois

Provide administrative support to Developer Services Officers and staff for Technical Services within Construction Administration Division. Promoted to Administrative Assistant II for the Office of City Commissioner.

Selected Contributions:

• Oversaw the processing of clearances, tracking Status of Requests reports, and improvement reports.

• Developed internal and external correspondence for distribution to homeowners, contractors, and clients for resolution.

• Directed day-to-day office operations providing fundamental support to staff.

PC OPERATOR III, June 1995 – August 2002

CITY OF CHICAGO – Chicago, Illinois

Provided direct support to Engineering Manager and staff; worked within a team environment to carry out a full range of administrative functions and received promotion to Administrative Assistant II.

Selected Contribution:

• Demonstrated loyalty and longevity as a team player, self-training life learner, and potential administrative savant.

• Successfully oversaw and directed all administrative and project support efforts.

• Developed presentations and scheduled all meetings. Prepared bi-weekly time and expense reports.

EDUCATION & CREDENTIALS

• College of Office Technology, Certificate of Completion, 2011 Medical Office Assistant, Certificate

• R.H. Sanders & Associates, Certificate of Completion of Training Cardio-Pulmonary Resuscitation (CPR)

• R.H. Sanders & Associates, Certificate of Completion of Training Basic First Aid, Jan. 22, 2011 – Jan. 22, 2014

• Certificate of Completion Microsoft Fundamentals, 2009

• Microsoft Unlimited Potential Certificate of Completion,

• Microsoft Digital Literacy, 2009

• Microsoft Unlimited Potential

• Certificate of Completion, Computer Operations, 1986 Computer Learning Center

• Computer Science, 1985 • Southern Illinois University

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