Customer Service High School

Brittney Carniello

**** *********, **** ****, ** 91701

909-***-****

**************@***.***

Objective

Seeking full time employment in a challenging position utilizing acquired skills and experience. Well organized, very reliable, and able to excel in any environment. I will provide excellent customer service skills to effectively communicate with the customer and provide success to your business.

Skills • Excellent Organizational Skills

• Strong Customer Relations Skills

• Computer Proficiency

• Data Entry • Telephone Answering, 12-Line System

• Word Processing and Typing

• 40 wpm

• Detail Oriented

• Computer: Excel, Microsoft Word, Power Point.

Experience Telephone Operator

WeTip Crime Hotline, Rancho Cucamonga, California

Handling all word processing and typing. Entering data for reports. Answering the telephone and representing the company in a professional and businesslike manner. Any in progress crimes or crimes involving children need to be called into law enforcement immediately. Basic office work, filing paperwork, and making envelopes.

Accomplishments:

• Several of the reports I have entered have lead to an arrest and conviction, based on the accurate information that was entered.

• Several certificates of excellent, for excellent performance.

Waitress

Graziano’s Italian Restaurant, Rancho Cucamonga, California

My responsibility as a senior waitress is to take orders from tables, handle phone orders using a touch screen computer, manage chore list, and train new employees. My objective is to make sure the customer leaves happy with my service.

Education Associate’s Degree in General Education

Chaffey Community College, Rancho Cucamonga, California

Diploma

Rancho Cucamonga High School, Rancho Cucamonga, California

References Furnished on request.

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