Senior Network Engineer
Resume:
Michael G. Sherwood
Magnolia, Texas 77354
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OBJECTIVE: Motivated, solutions-oriented, IT specialist seeking to leverage 10+
years of network support and leadership to contribute to the growth
and profitability of a company.
PROFESSIONAL EXPERIENCE
NETWORK ENGINEER/PROJECT TECHNICAL LEAD
LyondellBasell, Houston, TX
01/06 – present
* Project Technical Lead responsible for the overall and timely success of several
major networking projects
* Supervise a 4-member team in the planning and implementation of LAN/WAN
infrastructures
* Responsible for designing, implementing, troubleshooting and maintaining Cisco
solutions, involving layer 2 and 3 switching
and routing (includes hardware, software, cabling)
* Work directly with Project Managers keeping labor and equipment costs within
established budgets
* Execute router and switch hardware and software upgrades to established network
standards
* Develop and execute project Execution Plans, including creating and submitting
work orders
* Responsible for documenting and communicating transition plans upon project
completion
* Part of on-call rotation responsible for diagnosing, troubleshooting, documenting,
escalating and resolving LAN\WAN network issues globally
* Perform upgrades, new installs and problem isolation on various WAN technologies
including Fractional T1, ATM IMA, DS3, Point-to-Point
* DNS, DHCP (MS and router/switch), IP, Active Directory and SAP administration
* Update business-critical documentation, drawings and spreadsheets
* Travel nationwide in support of project roll-outs
* Effectively interface with management, peers, customers and vendors demonstrating
outstanding communication skills
NETWORK ENGINEER
Wells Fargo Bank, Roseville, CA
8/97 – 01/06
* Provided network support to customers with immediate networking needs
* Responsible for the maintenance and support of 1000s of Cisco routers and switches
(hardware and software)
* Diagnosed ATM, Frame-Relay and ISDN issues (immediate and chronic)
* Assisted other groups in the successful implementation of network changes
* Dispatched and provided technical instructions to vendors when equipment is found
to be faulty and needing replacement
* Performed break/fix network troubleshooting and problem isolation
* Interfaced directly with Cisco TAC and other vendors for hardware and software
problem isolation
* Responsible for using various network monitor tools such as HPOpenView to monitor
the network and make recommendations for
network improvements
* Created, updated, managed, escalated and resolved network problem tickets in a
EDUCATION CISCO Certified Network Professional (CCNP)
CISCO Certified Network Associate (CCNA)
PLATFORMS Cisco IOS and CatOS
TOOLS HPOpenView, CiscoWorks, MS-DHCP, Active Directory
HARDWARE Cisco routers and switches, 3Com routers/switches/hubs,
Adtran CSU/DSUs, Frame-Relay (all speeds), ISDN, T-1
(fractional, data and voice), ATM IMAs, Point-to-Point
REFERENCES AVAILABLE UPON REQUEST
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