Customer Service Manager

Candace Gabay

Candace Gabay

**** ******** ***

Tamarac, Florida 33321

Mobile Phone: 954-***-****/Secondary Phone: 954-***-****

E-mail:************@*****.***

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OBJECTIVE

My objective is to become employed in a company, where I can hone my present people skills and give your clients the service they deserve.

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WORK EXPERIENCE

Chemical Dependency Technician

01/2010-present

Treatment Solutions of South Florida/ Deerfield Beach, Florida

I currently work in a large treatment facility with over 50 clients. I assist in the daily functions and transport them to meeting and appointments. I am very familiar with the 12-step programs. I keep accurate paperwork and schedules with the clients. I am great at detox and intake.

Mental Health Technician

11/2008-present

Inspirations | Fort Lauderdale, FL

I worked at Inspirations as a mental health technician. I assist in the care and monitoring of Teens and adults with mental issues and addictions. I also worked within the 12step system to help with the success of clients.

Mental Health Technician

8/ 2008 - 6 /2009

Fort Lauderdale Hospital

I worked at Fort Lauderdale Hospital, a mental health facility.In the Pride Unit, I offered clinical, as well as, customer service to patients that were in a mentally fragile state and with their 12 step program. I assisted in their recovery and kept detailed records of their progress.

Records Manager

7/ 2007 - 6 /2008

Children's Harbor | Pembroke Pines, FL

I worked in a direct care position with Teen mom's that are in the foster care and mental health system. I helped with daily living activities. I scheduled activities outside of the facility and I helped the moms with coping skills during their stay.

Office Manager

6/ 2005 -1/ 2007

Lilac Manor | Margate, FL

I worked at this group home in many ways. I assisted with Adults with developmental issues. I also kept strict case notes and receipts. I did payroll and scheduling. I scheduled trips and inservice activities for clients and employees. I met with case managers and guardians. I also worked closely with childnet and other agencies.

Owner/Operator

5/ 2003 - 12/ 2005

Little Austins Restaurant, Florida INC | Tamarac, FL

I was the owner operator of a memorabilia store and restaurant. I had 15 employees. I handled sales,taxes, payroll, human resources, orders, receiving and shipping. I also posted hundreds of internet sales. When employees did not show up I familiarized myself with all aspects of my company.

Customer Service Representative

09/1999-02/2001

American Express

I worked at American Express in the disputes department. I assisted the customers in disputes and fraud claims. I credited and debited accounts after careful research.

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EDUCATION

Some College Coursework Completed,

8 2009 - present

Broward Community College | Davie, FL

Communications

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